IT Technical Support

Two95 • 5 years ago
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Location
In office (Subang Jaya)
Seniority
Junior · 1+ year exp
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Two95

Two95 International is a global technology and IT staffing firm headquartered in Cherry Hill, New Jersey. The company specializes in digital transformation, cloud computing, cybersecurity, generative AI, and managed IT services.
two95.com • HQ: Cherry Hill, United States • Human Resources • Information Technology • IT Outsourcing

IT Technical Support

MYR 2,500 - MYR 3,500

Requirements :

  • Candidate must possess at least SPM or STPM or equivalent.
  • Minimum 1-2 years experience required in IT technicial support
  • Must be able to handle basic hardware / software and have trouble-shooting skill
  • Must be able to handle basic hardware / software installation
  • Must be able handle basic network / printer configuration
  • Possess driving license with own transport in order to travel to customer's site.
  • Required language(s): English, Bahasa Malaysia, Mandarin
  • Mandarin speaking is a MUST as we have Mandarin speaking customers.
  • Good problem-solving skills
  • PC assembly, installation, testing and troubleshooting.
  • On site support for production PC issues, failures etc.
  • Receive issues , update tickets accordingly to SOP, able to prioritize ticket resolution within SLA.
  • Perform trouble shooting on: PC Hardware issues, network failure, bar code scanner, support windows 8-10, good in command prompt
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