Director, Business Development - CRO Services

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journeywith UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Valuesbeing:Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Brief Description

The Director, Business Development is a key member of UBC's Global Business Development team. This individual will be responsible for:

• Creating and sustaining business growth supporting Safety and Evidence Development in an assigned territory
• Supporting business development activities to achieve new business goals from identification through contract award and execution
• Establishing and maintaining high-touch relationships within prospect and customer accounts as well as within UBC

A bit about UBC and the Company Goals

• Mission & What we Do: Uniting evidence and access to improve patient outcomes
• The UBC Vision & What we Aspire to Be: The leading solutions provider ensuring safe, affordable, and accessible treatments for patients under real-world conditions
• Purpose & Why we do What we Do: To deliver better patient access and outcomes through modernized evidence development

The Services UBC Positions in the Market that this role will help uncover in the market through their sales outreach:

This role will support two key fundamentals of UBC's business:

• Evidence Development
• Safety & Risk Management

UBC's services within Evidence Development:

• Integrated Evidence Generation Planning: Real-World Evidence Generation Consulting
• Modernized Study Design & Execution: Decentralized & Hybrid Studies, Patient & Site Recruitment, Real World Data Access & Acquisition Technology, Real World Technology
• Late Stage Research: Post-Marketing Requirement Studies (Phase IV), Retrospective Database Research, Observational Prospective Studies, Outcomes Research, Interventional Research (Phase II/III when decentralized)

Target Buyers: Clinical Operations, Regulatory Affairs, Medical Affairs, Real World Evidence, Real World Data Owners, Medical Operations, Outcomes Research, Health Economics

UBC's services within Safety & Risk Management:

• Safety & Epidemiology Strategy: REMS Consulting & Design, Epidemiology Consulting
• Risk Evaluation & Mitigation Strategy: REMS, EU Risk Management Plans
• Pharmacovigilance: Full-Service Outsourcing (FSP), Safety Case Processing, Safety Writing / Aggregate Reporting, Signal Detection

Target Buyers: Drug Safety, Pharmacovigilance, Regulatory Affairs, Medical Operations

Specific job duties:

• Prospect and identify new sales opportunities for UBC Evidence Development and Safety & Risk Management Segments
• Active prospecting, networking, and leading specific marketing campaigns against target clients.
• Achieves annual RFP & sales quotas for the assigned territory
• Develops client call cadence to achieve objectives and ensure best practices in effective account management
• Establishes, nurtures, and grows client relationships at senior levels, both internally and externally
• Develops account plans, as appropriate, and partnerships with accounts and while maintaining current and accurate records in Salesforce.com
• Engages regularly with operations team members and maintains an understanding of capabilities, capacity, and relevant timelines
• Identifies and communicates the “win strategy” for individual opportunities
• Understands and manages customer expectations
• Collaborates with company resources to achieve superior customer satisfaction, acting as the voice of the customer
• Organizes and manages key client meetings (i.e., bid defense, governance, check-ins, etc.)
• Evaluates proposals and budget quotations for assigned accounts, ensuring that proposals appropriately address the opportunity at hand, focusing on the customer's needs
• Attends professional meetings, conferences, and tradeshows as needed
• Aspires to exceed stated goals

Key metrics on an annual basis include:

• RFPs and executed contracts
• Weekly activities logged in Salesforce.com
• A well-balanced portfolio of business (new & repeat) across UBC’s segments
• Customer satisfaction and engagement

Travel: Approximately 25%

• Other duties as required by management

Supervisory Responsibility:

N/A

Desired Skills and Qualifications:

• Bachelor’s degree in a related field, MBA, or other business/management training
• Unquestionable personal and professional integrity
• 4+ years prior biopharma services sales experience (or related)
• Solution-oriented mindset and consultative style
• Motivated self-starter with a proven ability to work successfully in a remote environment
• Strong networking capabilities
• Proven experience in supporting the development and delivery of compelling proposals
• Demonstrated performance in large/medium/small biopharmaceutical accounts
• Strong understanding of the evidence market and patient experience
• Strong account management acumen
• Demonstrated knowledge of services/capabilities similar to those offered by UBC
• Effective communication skills across multiple levels of an organization
• Teamwork: ability to lead supporting teams through the entire sales process
• Time Management: proven ability to manage projects against deadlines.
• Business Acumen: experience developing relationships (internally & externally) and industry networking
• Problem-Solving Skills: ability to use proper judgment to plan and accomplish goals with limited supervision
• Excellent attention to detail and ability to work simultaneously on multiple priorities
• Experience in and appreciation of Salesforce.com as an organization’s “single source of truth” for customer-centric data

UBC Benefits:

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short-term disability
• Long-term disability
• Life insurance
• Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability, or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients.

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