Account Manager, Eats Franchise Enterprise

About the role and team

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As an Account Manager II on the Enterprise Franchise team, you will own the relationship with some of the largest and most complex franchise groups across US&C. You’ll sit at the high-stakes intersection of restaurant partners, marketing, and operations, moving fast to turn strategy into real-world impact for our partners and our platform.

This role isn’t about maintaining the status quo; it’s about driving growth in an environment where change is constant and the answers aren’t always clear. You’ll need to balance the excitement of scaling massive partnerships with the grit required to navigate internal friction and external pressure. If you are a resourceful leader who thrives in the messy reality of doing big things and is motivated by high-stakes ownership-this is where you’ll grow.

What you’ll do

• Build and grow long-term partnerships with massive enterprise franchise groups, earning trust through consistent delivery and a deep understanding of their unique business drivers.
• Navigate deep internal and external complexity to sell marketing solutions and new products, negotiating business terms that unlock value for both the merchant and Uber.
• Analyze messy performance data to identify growth opportunities and present actionable, data-driven recommendations that help partners optimize their results at scale.
• Manage multiple high-level relationships simultaneously, coordinating across Operations, Product, and Marketing to unblock challenges and influence the product roadmap.
• Lead with an owner mindset to drive operational excellence, identifying and building repeatable processes that resolve bottlenecks in a fast-moving environment.
• Stay resilient through tough commercial conversations and shifting priorities, maintaining a bias for action even when faced with imperfect information.

Basic Qualifications

• 5+ years of full-time professional experience in a client-facing sales or performance-based role.
• Experience managing professional goals, revenue targets, and KPIs.
• Proficiency with Salesforce and CRM systems for pipeline management.
• Experience delivering in-person presentations to executive-level stakeholders.
• Ability to travel for negotiations and relationship-building as required.

Preferred Qualifications

• Proven track record of managing enterprise or mid-market accounts within a high-growth environment.
• Mastery in commercial negotiations and contracting, with the ability to navigate complex business terms.
• Advanced analytical skills with experience manipulating data to drive strategic decision-making.
• Demonstrated ability to lead through influence and collaborate across diverse internal teams.

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $122,143 - USD $135,714. The OTE includes a base salary range of USD $85,500 per year - USD $95,000 per year and an annualized cash variable incentive target of USD $36,643 - USD $40,714.

For Houston, TX-based roles: The total on-target earnings (OTE) range for this position is USD $122,143 - USD $135,714. The OTE includes a base salary range of USD $85,500 per year - USD $95,000 per year and an annualized cash variable incentive target of USD $36,643 - USD $40,714.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $135,714 - USD $151,429. The OTE includes a base salary range of USD $95,000 per year - USD $106,000 per year and an annualized cash variable incentive target of USD $40,714 - USD $45,429.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.