Business Analyst

Mission

As a Business Analyst, your mission is to contribute to the enhancement of a portfolio of Backoffice and Client applications maintained by one development team within a distributed environment.

Challenges

Your role will be to gather requirements and the pieces of work with the stakeholders, tech lead and developers.

Synthesize the business stakeholder inputs to define clear requirements for the portfolio of applications through multiple projects and production bugfix & enhancement requests. Interact with the developers within the team and liaise with the other teams within the department.

Main responsibilities

• Collaborate with stakeholders from various business units to understand and document business requirements for our application’s portfolio through project and production requests.
• Act as a liaison between business stakeholders and technical teams, leading workshops and facilitating communication and ensuring project deliverables meet expectations.
• Assess the feasibility and potential impact of the proposed enhancements, providing insights into risks and mitigation strategies.
• Write detailed functional specifications documents integrating the tech lead feedback and ensuring alignment with business goals including formal business approvals.
• Support technical development teams during the implementation phase.
• Support our Quality Assurance team during the testing phase.
• Help our Support L2 and L3 teams when needed if production issues occur.
• Monitor the performance issues with the team and identify opportunities for optimization based on user feedback and market trends.
• Stay informed about industry best practices and technological advancements.
• UX design (wireframing and/or design) knowledge.

Your Profile

• Mandatory 10 years of experience in banking
• Ease of use of the Office and Atlassian (Jira, Confluence) suite
• Leverage on Ai to increase productivity of deliverables, more specifically on presentation, formatting
• Work in a structured manner, good priority management
• Autonomy in task execution
• Resourceful
• Transparency in communication
• Team player
• Stress management

Core Competencies : Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility - Compliance with regulations and internal directives