Associate Director, Tech Support Analyst

UBS · Commercial & Retail Banks · Wealth Management & Financial Advisors · 1 day ago

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Location

Hybrid (New York, United States)

Seniority

Architect

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 13, 2026. UBS scores A on the Alion truth index.

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UBS

UBS is a Swiss bank headquartered in Zurich and one of the largest wealth managers in the world, serving wealthy private clients, companies and institutions. It runs global wealth management, personal and corporate banking in Switzerland, asset management and an investment bank, and took over Credit Suisse in 2023. The present UBS was formed in 1998 by the merger of Union Bank of Switzerland, whose roots go back to 1862, and Swiss Bank Corporation, and it is listed on the SIX Swiss Exchange and the New York Stock Exchange.

ubs.com · HQ: Zurich, Switzerland · Asset Management & Funds · Investment Banking & M&A Advisory · Wealth Management & Financial Advisors · Commercial & Retail Banks · 5000+ employees · Est. 1862

Tech stack of UBS

Backed by Blue Lion

Group Functions

UBS Business Solutions US LLC is seeking an Associate Director, Tech Support Analyst in New York, NY.

Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms?

We’re looking for an Associate Director, Tech Support Analyst to:

Provide front-line technical support to end users on a variety of technology issues. Support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.
Continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics. Coordinate with multiple and varied teams to conduct and manage special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.
Ensure supportability and quality are maintained with the introduction of production changes.
Utilize diverse technology solutions and services (networks, operating systems, infrastructure components, applications).
Can work hybrid (In-office/remote).

Qualified Applicants apply through [email protected]. Please reference 003007. NO CALLS PLEASE. EOE/M/F/D/V. #LI-DNP

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