Receptionist

Receptionist

Location: Dubai International Academic City, Dubai, UAE

Employment Type: Full-Time

Working Hours: Rotational Shifts (2 Shifts) - The second shift ends at 11:00 PM.

Job Summary

We are seeking a professional, customer-focused, and well-presented Female Receptionist to join once of our client university campus in Dubai International Academic City. The successful candidate will be the first point of contact for students, faculty, parents, and visitors, ensuring a welcoming and efficient front desk experience while providing administrative support to the university.

Key Responsibilities

• Welcome and assist students, parents, visitors, faculty, and staff in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls and email inquiries.
• Manage the reception area and ensure it remains organized and presentable at all times.
• Handle visitor registration, issue visitor passes, and maintain visitor logs.
• Provide accurate information regarding university departments, programs, events, and campus facilities.
• Coordinate meeting room bookings and support administrative activities as required.
• Receive, sort, and distribute incoming mail, courier deliveries, and official documents.
• Maintain student and visitor records while ensuring confidentiality of information.
• Coordinate with academic and administrative departments to ensure smooth communication.
• Support university events, student registration periods, and other administrative tasks as assigned.

Required Qualifications & Experience

• Bachelor's Degree or Diploma in Business Administration, Hospitality, or a related field.
• Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Customer Service Representative.
• Previous experience in a university, educational institution, or customer-facing environment is preferred.
• Excellent interpersonal, organizational, and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office administration.

Mandatory Requirements

• Female candidates only.
• Fluent in Arabic and English (spoken and written) - Mandatory.
• Willing to work rotational shifts, including the evening shift ending at 11:00 PM.
• Professional appearance and excellent customer service skills.
• Strong multitasking ability with attention to detail.