Customer Service Representative

Uline · Wholesale · Packaging & Labeling · Paid as a contractor rate · High School Diploma · 9 days ago
Closed
This job closed on Nov 4, 2026 It was open for 7 days. Uline has 376 other roles open.
This role is open again 1 day ago 376 roles at Uline 14,423 Customer Success roles in United States 5,376 remote Customer Success roles
Salary
$54k – $64k per year
Location
In office (Kenosha)
Visa
H-1B filings in 12 months: 24 · green card filings: 15
Employment
Full-Time

Removed from the employer's board on Nov 4, 2026. First seen by Alion on Oct 28, 2026. Uline scores B on the Alion truth index.

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Uline

Uline is a privately held US distributor of shipping, packaging, industrial and janitorial supplies, headquartered in Pleasant Prairie, Wisconsin, selling to businesses through catalogs and online across North America. Founded in 1980 by Richard and Elizabeth Uihlein, it employs more than 9,000 people and runs distribution and office facilities in the United States, Canada and Mexico, with a portfolio of over 55 buildings. It recruits warehouse associates, clerks and order pickers, customer service and sales representatives, and accounting, tax, HR, facilities and technology staff for its corporate headquarters and branches.
uline.com · HQ: Pleasant Prairie, United States · Packaging & Labeling · B2B Commerce · Wholesale · 5000+ employees · Est. 1980
Tech stack of Uline

Customer Service Representative

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degreepreferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

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