Game Hosting Engineer

About the Role

Location: Remote

Type: Full-Time

Ultahost is expanding its gaming division and is looking for a talented Game Hosting Engineer to join our team. In this role, you'll be responsible for setting up, maintaining, and optimizing game server environments using control panels like WISP and TCAdmin.

If you're passionate about gaming infrastructure, server performance, and delivering smooth multiplayer experiences, this role is for you.

Key Responsibilities:

• Install, configure, and manage game server panels such as WISP and TCAdmin
• Deploy and maintain dedicated and VPS-based game servers for various titles
• Monitor game server health, uptime, and performance
• Troubleshoot server and network issues related to multiplayer hosting
• Handle game-specific configurations, mods, and plugin support
• Collaborate with support teams to resolve player and customer issues
• Optimize resource usage and ensure high-performance hosting environments
• Contribute to automation of game server provisioning and updates
• Set up, configure, and maintain game servers to support multiplayer gameplay.
• Monitor server performance and ensure maximum uptime and reliability.
• Configure network settings to ensure low-latency and stable connections for players.
• Implement load-balancing strategies to distribute traffic effectively.
• Protect servers from cyber threats such as DDoS attacks.
• Ensure compliance with data protection and privacy standards.
• Manage anti-cheat systems to maintain a fair gaming environment.
• Perform load testing to identify bottlenecks in server performance.
• Optimize server configurations to handle high player counts efficiently.
• Debug and resolve server crashes or connectivity issues in real-time.
• Design and manage player data storage systems with high efficiency and security.
• Maintain regular database backups and recovery plans.
• Coordinate with customer support teams to address server-related player issues.
• Provide technical documentation and training to internal teams as needed.
• Leverage content delivery networks (CDNs) for optimized game asset distribution.
• Set up monitoring tools to track server health and resource usage.
• Generate regular performance and incident reports for stakeholders.
• Research and implement new technologies to improve server performance and scalability.
• Identify opportunities to streamline server operations and reduce costs.

Requirements:

• 2+ years experience managing game servers and control panels (WISP, TCAdmin, etc.)
• Strong understanding of Linux and Windows server environments
• Familiarity with popular multiplayer games (e.g. Minecraft, Rust, CS:GO, FiveM, etc.)
• Knowledge of containerization, firewalls, port forwarding, and DDoS protection
• Scripting experience (Bash, PowerShell, etc.) is a plus
• Self-motivated, problem-solver, and passionate about online gaming
• Advanced knowledge of Linux (e.g., Ubuntu, CentOS) and Windows Server.
• Experience in game server panels such as TCAdmin, WISP, vCenter, etc.
• Server setup and management for popular games such as Minecraft, CS:GO, Rust, ARK.
• Server Configuration: Optimizing configurations to meet game engine requirements.
• Containerization: Using tools like Docker and Kubernetes to containerize game servers.
• Experience with MySQL, PostgreSQL, Redis, and other relational or NoSQL databases.
• Data Storage and Optimization: Ensuring secure and efficient storage of player data.
• Backup and Recovery: Implementing effective database backup strategies.
• Latency and Ping Management: Minimizing delay for smooth gameplay.
• Load Testing: Testing server performance under heavy traffic conditions.
• Optimized Coding: Creating configurations to reduce resource consumption.
• Log Analysis: Analyzing logs to identify and resolve errors.
• Monitoring and Alert Systems: Using tools like Prometheus and Grafana for real-time server monitoring.
• Error Management: Quickly addressing server crashes or bugs.

Why Join Ultahost?

• Work with a fast-growing global hosting provider
• Be a key part of our game hosting product line
• Flexible remote work environment
• Competitive salary and career growth opportunities