Country Manager, Egypt

ABOUT THE COMPANY

Our client is established express delivery and logistics group operating across the Middle East, with a network spanning the Gulf, the Levant and North Africa. Our Egypt business delivers express, transportation, warehousing and contract logistics services to corporate and government customers nationwide.

This search is being handled confidentially. The company will be disclosed to shortlisted candidates.

The Role

We are looking for a Country Manager to lead our Egypt operation. In this role, you will hold full accountability for the country's performance across commercial success, operational delivery, financial results, regulatory compliance, and people leadership.

Reporting directly to the Regional Managing Director, you will lead an 8-person executive team spanning operations, transportation, sales and marketing, finance, HR, legal, and technology, overseeing a total workforce of approximately 85.

This is a hands-on general management role in a business where the physical operation and the customer relationship are the product. You will be expected to spend as much time on the ground in our stations and with customers as you do in the office.

What You Will Own

Commercial

• Revenue & Margin: Drive profitable growth across corporate accounts, government contracts, and retail channels.
• Pricing Discipline: Focus strictly on the quality and profitability of the business won, rather than volume alone.
• Key Accounts: Manage senior-level relationships with key customers and ensure the successful renewal of major contracts.

Operations

• Service Performance: Maintain high delivery standards across all stations, transportation links, and the wider network.
• Efficiency: Optimize the unit cost to serve, workforce productivity, and overall network efficiency.
• Compliance & Safety: Ensure absolute adherence to health, safety, and fleet compliance regulations.

Financial

• P&L Management: Own the country's profit and loss statements, budgeting, and financial forecasting.
• Working Capital: Maintain a strong focus on collections and receivables, prioritizing cash flow alongside revenue.
• Capex/Opex: Oversee capital and operating expenditure within approved levels of authority.

Governance & Compliance

• Regulatory Relations: Manage critical relationships to keep customs, transport, and sector-specific licensing current.
• Labor Law: Ensure strict compliance with Egyptian labor laws and maintain the absolute integrity of employment records.
• Group Alignment: Align local operations with corporate policies, reporting standards, and delegations of authority.

People & Culture

• Leadership Development: Manage the objectives, performance, and succession planning of your leadership team.
• Local Capability: Focus on building and upskilling local talent, minimizing reliance on expatriate cover.
• Open Culture: Foster a transparent working environment where operational and financial issues are surfaced early.

What Success Looks Like

• In the First 6 Months: You will thoroughly know the physical operation, our customers, and the team. You will have provided an honest, transparent baseline assessment of your findings. Your top customer relationships will be stable and personally anchored by you. Finally, you will have established a clear, numbers-driven roadmap for revenue, margin, and service optimization.
• In the First Year: The country operation will reliably deliver on its financial targets and service level agreements. The leadership team will be noticeably stronger, with named internal successors identified for all critical roles. All compliance, permitting, and licensing frameworks will be fully current with no open regulatory exposures.

Requirements

What We Are Looking For

Essential Criteria

• Industry Experience: At least 12 years in express, parcel, courier, freight forwarding, or contract logistics.
• Leadership Tenure: Minimum of 5 years in a general management or country leadership role with proven P&L ownership of a comparable scale.
• Market Expertise: Deep knowledge of the Egyptian market, including local customers, customs, regulators, labor practices, and operational realities outside Cairo.
• Team Building: A strong track record of leading executive teams and actively developing the next layer of management below you.
• Commercial Discipline: Exceptional commercial judgment, specifically the strict discipline to decline unprofitable volume.
• Language Skills: Full professional fluency in both written and spoken Arabic and English.

Preferred Criteria

• Experience operating within a multi-country corporate group, reporting directly into regional or group structures.
• A proven track record of turning around service performance or margins in an existing operation.
• Professional exposure to handling government or public sector contracts.
• A university degree in Business, Logistics, Engineering, or a related field.

Benefits

• A competitive compensation package, structured to match the seniority of the role and local market standards.
• Complete general management accountability for a country, backed by a direct reporting line to regional executive leadership.
• An ambitious group that is actively investing in its operating model, advanced systems, and people.
• The extensive scale, resource backing, and support of a regional network, combined with the true autonomy to run your own business unit.