Customer Support Specialist

Ultrasupernew • Danish • 7 months ago
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Location
In office (Copenhagen)
Employment
Full-Time
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Ultrasupernew

ultrasupernew.com • Tokyo • Budapest • Copenhagen • Yonkers • 51-200 employees • Est. 2007

We are looking for a friendly and reliable Customer Support Specialist to assist customers with questions, orders, and general support. This role is suitable for someone who enjoys helping people and wants to build experience in customer service.

The position can be office-based or remote, depending on business needs. Applicants must currently reside in Denmark.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat

  • Provide clear and accurate information about products or services

  • Resolve customer concerns in a timely and professional manner

  • Record customer interactions in internal systems

  • Work closely with other team members to ensure smooth service

  • Follow company guidelines and service standards

Skills Required:

  • Must currently reside in Denmark

  • Good communication skills in Danish and English

  • Basic computer skills

  • Patient and customer-focused attitude

  • Ability to work independently (especially in a remote setup)

  • Organized and dependable

What We Offer:

  • Competitive salary

  • Flexible work setup (onsite or remote within Denmark)

  • Training and onboarding support

  • Supportive team environment

  • Opportunities for growth and development

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