Senior Procurement Officer EAP

Doka is a global leader in innovative formwork solutions and services across all areas of construction, and a worldwide supplier of comprehensive scaffolding systems for a broad range of applications. With more than 150 sales and logistics facilities in over 54 countries, Doka provides a high-performing distribution network that ensures expert advice, customer service and technical support on site, with equipment delivered quickly regardless of project size or complexity. Employing 8,400 people worldwide, Doka is part of the Umdasch Group, a company that has stood for reliability, experience and trustworthiness for more than 150 years and serves as the parent organisation for its directly affiliated divisions, including Doka, umdasch The Store Makers and umdasch Industrial Solutions.

EAP AREA TEAM Established to provide a versatile network of products, systems and expertise, Doka Asia Pacific (APAC) supports some of the world’s fastest growing economies. This positions Doka as a strong partner for a wide range of projects, from major infrastructure such as metro systems, bridges and tunnels to cost efficient housing developments. Headquartered in Kuala Lumpur, Malaysia, the Doka APAC Area team serves as the central hub for key functions across the region and acts as a link to our headquarters in Austria. Doka has strengthened its regional presence through the integration of MFE Formwork Technology, acquired in 2024 and based in Malaysia. MFE is the global market leader in monolithic aluminium formwork systems and is recognised for delivering innovative, high-quality products supported by exceptional customer service. Established in 1991, MFE has grown to become the world leader in aluminium formwork systems, offering solutions that complement and enhance Doka’s wider portfolio.

WHAT IF your partnerships made global supply work?

Join our regional procurement team and be at the heart of our procurement operations, ensuring the right materials and services are sourced efficiently.

This role is responsible for executing Procure-to-Pay (P2P) activities, including demand planning support, purchase order management, and supplier coordination, to ensure supply continuity, operational efficiency, and compliance with global procurement standards. The position primarily supports the Australia region and provides procurement support to other East Asia Pacific (EAP) countries as assigned.

Reporting to the Procurement Manager EAP, this role requires an enthusiastic individual who is a strong communicator and has extensive experience in operational procurement.

You will be responsible for:

• Execute daily purchasing activities and operational procurement requirements in accordance with the Procure-to-Pay (P2P) process and Global PCM standards.
• Ensure compliance with procurement policies, procedures, and governance requirements throughout the procurement lifecycle.
• Collaborate with internal stakeholders to assess demand, plan purchasing activities, and align procurement support with business objectives.
• Create, process, and monitor purchase orders, ensuring timely order fulfillment and supply continuity.
• Coordinate with suppliers and stakeholders to expedite deliveries, manage order changes, and resolve procurement-related issues.
• Conduct RFIs, RFQs, and quotation evaluations, providing cost-effective and commercially sound recommendations.
• Work closely with Strategic Procurement to support sourcing initiatives, process improvements, cost optimization, and operational efficiencies.
• Manage supplier complaints, claims, and escalations, ensuring timely and effective resolution.
• Maintain accurate procurement master data, including vendor and material records.
• Support smooth coordination across procurement, logistics, finance, and business functions to ensure efficient operational execution.
• Identify and resolve discrepancies relating to purchase orders, deliveries, invoices, and supplier performance.
• Provide operational procurement support primarily for the Australia region and other Asia Pacific countries as assigned.

This role operates in a fast-paced, transaction-intensive environment and requires strong attention to detail, effective stakeholder management, and the ability to manage multiple priorities while maintaining high levels of accuracy and service delivery.

• Bachelor’s Degree in Purchasing, Quantity Surveying, and/or related disciplines.
• Minimum five (5) years of experience in operational procurement.
• Proven experience in customer service and procurement, with a demonstrated ability to resolve complex situations and order fulfillment issues.
• Solid understanding of the purchase-to-pay process.
• Proficient in MS Excel, Word, and Outlook.
• Knowledge of SAP/R3-Ariba system is highly desirable.
• Technical expertise to recognize and identify similar products.
• Excellent command of English and the ability to build relationships and networks with all stakeholders.

Personal Characteristics

• Entrepreneurial mindset with a hands-on approach
• Strong collaborative skills and positive attitude
• Structured, detail-oriented, and process-driven mindset
• Reliable and accountable in operational execution
• Adaptable and responsive in a high-volume environment