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Salary
$286k – $358k per year
Location
In office (Palo Alto)
Seniority
Principal · 12+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Uniphore is an enterprise artificial intelligence technology company headquartered in Palo Alto, California, and founded in 2008. The company provides a business AI platform that integrates data, knowledge, and models to automate front-office and back-office workflows using conversational AI, speech analytics, and agentic AI solutions. It serves over 2,000 businesses across more than 20 countries, focusing on large-scale deployments in industries such as financial services, healthcare, telecommunications, and retail.

Uniphore is one of the largest B2B AI-native companies-decades-proven,built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Position Overview

We are seeking an experienced and strategic Product Partnerships Fellow to lead our partnership initiatives and drive product growth through strategic alliances. This executive role will be instrumental in identifying, developing, and managing key partnerships that enhance our product portfolio, accelerate market expansion, and create competitive advantages. The ideal candidate will combine deep product expertise with exceptional relationship-building skills and a proven track record of executing high-impact partnership strategies.

Key Responsibilities

Strategic Partnership Development

  • Develop and execute a comprehensive product partnership strategy aligned with company objectives and product roadmap
  • Identify, evaluate, and prioritize partnership opportunities that drive product innovation and market expansion
  • Lead negotiations for complex partnership agreements, including technology integrations, co-development initiatives, and go-to-market collaborations
  • Build and maintain C-level relationships with strategic partners, technology vendors, and industry leaders

Product Integration & Innovation

  • Collaborate with Product Management to identify partnership opportunities that enhance product capabilities and user experience
  • Drive technical integration initiatives with partners, ensuring seamless product interoperability
  • Champion partner-driven innovation and co-creation initiatives that differentiate our products in the market
  • Oversee API strategy and developer ecosystem partnerships

Cross-Functional Leadership

  • Partner with Engineering, Sales, Marketing, and Customer Success teams to ensure successful partnership execution
  • Lead cross-functional initiatives to launch and scale partnership-driven products and features
  • Establish partnership governance frameworks and operational excellence standards
  • Mentor and develop a high-performing partnerships team

Business Development & Growth

  • Define and track partnership KPIs, ROI metrics, and success criteria
  • Drive revenue growth through strategic channel partnerships and alliance programs
  • Develop business cases for new partnership investments and present to executive leadership and board
  • Manage partnership P&L and budget allocation

Market & Ecosystem Development

  • Represent the company at industry events, conferences, and partner summits
  • Build thought leadership in product partnerships through speaking engagements and industry contributions
  • Stay current with market trends, competitive landscape, and emerging partnership models
  • Develop ecosystem strategies that create network effects and platform advantages

Required Qualifications

  • 12+ years of progressive experience in product management, business development, or strategic partnerships
  • Minimum 5 years in senior leadership roles managing partnership or product teams
  • Proven track record of negotiating and executing enterprise-level partnership agreements worth $10M+
  • Experience in SaaS, platform businesses, or technology ecosystems preferred
  • Demonstrated success in building and scaling partner programs from inception to maturity
  • Working with Partners like - GCP, AWS, Snowflake, Databricks, NVDIA, and AMD.

Skills & Competencies

  • Exceptional strategic thinking and ability to translate vision into executable partnership strategies
  • Strong product sense with ability to identify partnership opportunities that create customer value
  • Outstanding negotiation and deal-structuring capabilities
  • Excellent executive presence and communication skills for C-level engagement
  • Data-driven decision-making with strong analytical and financial acumen
  • Experience with partnership platforms, CRM systems, and collaboration tools

Education

  • Bachelor's degree required; Computer Science and technical undergraduate, MBA or advanced degree preferred
  • Technical background or product management certification is a plus

Preferred Qualifications

  • Depth in AI in the area of Interference, LLM, and depth in Data
  • Experience in building API/developer ecosystems and platform strategies
  • Knowledge of specific industry verticals relevant to our business
  • International partnership experience and global market understanding
  • Track record of successful M&A integration or joint venture management
  • Experience with emerging partnership models (marketplace, embedded partnerships, etc.)

Why Join Uniphore

  • Opportunity to define and lead the next generation of real-time AI applications at an enterprise scale.
  • Work with some of the most advanced GenAI technologies in the world. A collaborative, innovative culture that values creativity, experimentation, and customer success.
  • Competitive compensation, benefits, and global growth opportunities.

Hiring Pay Range:

$286,400 - $358,000

Benefits:

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

USA - CA - Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

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