Back End Operator Ocean

Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Duties & Responsibilities

Air & Ocean the A&O ops Service center, part of the Global Center of Excellence, has the objective to support countries and local branches Air import and export shipment handling

This is a virtual team setup where back end operators in the service center form a country team under direct guidance of a local branch operations supervisor, to support our customers and work from our standardized process and our main and proprietary Transport management systems

Our company is looking for motivated logistics specialists that have a customer satisfaction and KPI driven attitude. You like to work as part of a virtual team working with colleagues internationally but aim to provide the local feeling

You like to adopt new technologies and challenge yourself to be more efficient every day and act respectful and open to feedback at all times

• Process shipment within company Logistics as part of the Air & Ocean ops service center

• Handling different types of shipment: Back to back, Direct Master, Consolidation, etc

Back end operator

• Assisting Local customer & operations team with shipment handling, processing booking documentation, transport management system (TMS) data entry, financial accruals processing

• Under direct supervision of European country operations supervisor (remote setup)

KPIs adherence in Operational System

• Ensure timely and proper setting of milestones / status codes with a target of 100% Data Quality

• Ensure accurate and timely update of data in TMS

• Accurate accruals and draft invoices

Data & Documentation Management

• Strict meeting of timeframes for shipment handling to different countries

• Preparation and transfer of documentation

Ensure companies  documents are issued timely and accurately. (e.g. Booking Confirmation

Desired Experience & Qualification

• Completed high school / diploma

• Experiences in Logistics and specific with Ocean freight forwarding

• Able to talk, write and read in English at a business proficiency level

• Good proficiency in use of Office systems and experience with Logistics TMS or ERP systems

• Fundamental understanding of Ocean shipping/ logistics and freight forwarder industry

• Excellent data entry skills with high level of accuracy

• Professional working attitude

• Eager to learn and adopt new technology, receive feedback, and work independently

• Highly trainable and approachable

• A great team player