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Salary
≈ $109k – $212k per year (Estimated)
Location
In office (Norwich)
Seniority
Senior · 7+ years exp
Visa
H-1B filings in 12 months: 41 · for this role: 9 · green card filings: 4
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 13, 2026. Unisys scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Unisys is an American information technology company formed in 1986 by the merger of Burroughs and Sperry, two of the earliest computer manufacturers, and it still supports the ClearPath mainframe line descended from those machines. Its modern business is built around digital workplace services, cloud and infrastructure management, application modernisation and a logistics software business, sold largely to government agencies, banks, airlines and transport operators that run long-lived critical systems. Headquartered in Blue Bell, Pennsylvania and listed on the New York Stock Exchange, it carries a substantial legacy pension obligation alongside its services operations.

What success looks like in this role:

• May serve as team or site leader, providing direction to other technicians.
  • May have specialized and specific skillsets to support niche client environments.
  • May assist with resource / task scheduling and resource management.
  • Ensures best in class client experience across Field Engineering operations.
  • Troubleshoots and resolves client escalations from team members.
  • Supports roll-out of new, enhanced or upgraded products.
  • Serves as subject matter expert, providing technical advice as required to help team members resolve difficult or unanticipated issues.
  • Assists in providing technical training and improvement programs.
  • Engages with dissatisfied clients to help resolve perceived issues, address technically complex situations and ensure satisfaction.
  • Monitors equipment, system and network performance, identifying and addressing systemic and/or recurring issues.

• Develops and recommends ways to improve frontline solution processes, striving for improved client service, error reduction, operational effectiveness and efficiency.

You will be successful in this role if you have:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 7+ years’ experience in area of responsibility

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

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