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Salary
$40k – $46k per year
Location
In office (Bellevue)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 28, 2026.

Overview
Company
Impact
Profile match
Universal Language Service provides in-person, over-the-phone and video remote interpreting and document translation services. It offers remote and onsite solutions and hires customer success managers, business development representatives and contact center operations staff. The company is headquartered in Bellevue, Washington, United States.

Spoken-Language Scheduler

Location: Bellevue, WA | 100% Onsite

Employment Type: Full-Time | Hourly

Open Positions: 2

Pay Range: $20.00-$23.00 per hour, plus applicable shift differentials, commissions, and bonuses

About the Position

Universal Language Service is seeking two motivated, detail-oriented Spoken-Language Scheduling Coordinators to join our Bellevue team!

In this role, you'll play an important part in connecting qualified interpreters with assignments across a variety of industries and service settings. You'll work in a fast-paced, collaborative environment, proactively coordinating interpreter coverage, maintaining strong relationships with language professionals, and helping ensure assignments are filled accurately and efficiently.

We're looking for individuals who enjoy problem-solving, communicating with others, and managing multiple priorities while delivering excellent service.

Available Shifts

We have two full-time, fully onsite openings with the following schedules:

Shift 1 - Sunday through Thursday

  • Sunday: 8:00 AM-5:00 PM

  • Monday-Thursday: 7:00 AM-4:00 PM

Shift 2 - Tuesday through Saturday

  • Tuesday-Friday: 3:00 PM-12:00 AM

  • Saturday: 8:00 AM-5:00 PM

All times are Pacific Time. Schedules include a one-hour unpaid meal period and may be adjusted based on business needs.

Key Responsibilities

  • Proactively contact interpreters to coordinate and confirm spoken-language interpreting assignments.

  • Prioritize urgent, same-day, next-day, and difficult-to-fill scheduling requests.

  • Build and maintain positive working relationships with interpreters to support reliable assignment coverage.

  • Identify interpreter availability gaps and assist with recruiting new interpreters and reconnecting with inactive professionals.

  • Verify interpreter qualifications, availability, and assignment requirements before confirming bookings.

  • Maintain accurate scheduling records, assignment statuses, and interpreter information.

  • Resolve scheduling conflicts, interpreter cancellations, and last-minute coverage challenges.

  • Encourage and support interpreter adoption of available self-scheduling tools.

  • Collaborate with internal teams to achieve scheduling and departmental performance goals.

Required Qualifications

  • High school diploma or GED.

  • Minimum of one year of experience in scheduling, dispatch, coordination, or a related role.

  • Proficiency with scheduling software, email, and Microsoft Office applications.

  • Strong written and verbal communication skills.

  • Excellent organizational skills, attention to detail, and ability to manage competing priorities.

  • Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment.

  • Ability to work independently while contributing to a collaborative team.

Compensation & Incentives

Base Pay: $20.00-$23.00 per hour, depending on experience and qualifications.

Additional Shift Differentials:

  • Evening Differential: Additional $1.00 per hour for hours worked after 5:00 PM.

  • Weekend Differential: Additional $2.00 per hour for hours worked on Saturdays and Sundays.

Applicable shift differentials may be combined.

Commission & Performance Incentives:

In addition to competitive base pay, Scheduling Coordinators are eligible for individual commissions on qualifying assignments:

  • New Interpreter Filled Assignment: $0.70 per qualifying assignment.

  • Next-Day Filled Assignment: $1.00 per qualifying assignment.

  • Same-Day Filled Assignment: $1.50 per qualifying assignment.

Additional interpreter development incentives and department performance-based bonuses are available, subject to eligibility requirements and the company's incentive compensation plan.

Benefits:

We value our employees and are committed to supporting their health, well-being, financial security, and work-life balance. Eligible employees have access to a comprehensive benefits package, including:

Competitive Paid Time Off (PTO) program

Paid Sick Leave

Paid Holidays

Bereavement Leave

Jury Duty Leave

Medical, Dental, and Vision Insurance

Voluntary Benefits, including supplemental insurance options

401(k) Retirement Plan with discretionary company match

Opportunities for professional development and career growth

Our benefits are designed to help employees thrive both personally and professionally while supporting a healthy balance between work and life.

Join Our Team!

If you're an organized, proactive professional who enjoys connecting people, solving scheduling challenges, and making a meaningful impact, we'd love to hear from you!

Apply today to join our Bellevue scheduling team!

Equal Opportunity Employer

Universal Language Service is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations are available to qualified applicants with disabilities throughout the hiring process.

Pay Range: $20 - $23 per hour

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