Program Support Coordinator

USNH Employees should apply within Workday through the Jobs Hub app

The Program Support Coordinator is an integral member of the UNH Entrepreneurship Center team, providing hands-on support across program delivery, student engagement, center operations, and outreach. Reporting to the Associate Director, this role is well-suited for someone who is organized, personable, and energized by working in a dynamic, student-centered environment. This position serves as an important point of continuity and connection across ECenter activities - ensuring

that programs run smoothly, students are well-supported, and the center’s presence across campus is consistent and compelling. No two days are exactly alike, and the ideal candidate will bring the flexibility and initiative to meet the moment. This position is an adjunct staff position that is .5 FTE.

Duties/Responsibilities:

(50%) Program & Event Support

• Coordinate logistics for ECenter programs and events, including workshops, speaker series, pitch competitions, accelerator sessions, and field trips - covering scheduling, room reservations, A/V, catering, registration, and materials

• Provide on-site support before, during, and after events; serve as a reliable, organized presence for in-person, virtual, and hybrid programming

• Track program participation and collect participant feedback to support continuous improvement

• Assist the Associate Director and program staff with timelines, shared calendars, and project coordination to keep initiatives on track

• Some evening and weekend availability is required for ECenter events

• Some off-campus travel will be require for occasional office-based errands.

Engagement, Outreach & Communications

• Support the ECenter’s outreach activities, including digital and campus-facing channels

• Manage a consistent schedule of stakeholder communications and data analysis

• Administer surveys and assist with organizing and interpreting program outcome data (attendance, demographics, venture activity) to support impact reporting

• Assist in implementing the ECenter’s broader campus engagement strategy, including outreach to student organizations, campus offices, and academic departments

(25%) Center Operations & Information Management

• Support general communications; respond to inquiries and route messages appropriately, with discretion and professionalism

• Maintain accurate records in CRM and database systems (e.g., Airtable, Salesforce, HubSpot)

• Process invoices, reimbursements, purchase requests, and Pcard submissions in a timely manner

• Maintain financial tracking records and budget spreadsheets; prepare summaries and reports as needed

• Coordinate student award payments and monitor student participants across ECenter programs

• ake purchases and arrangements on behalf of the ECenter, including office supplies, catering, travel, and conference logistics

(25%) Student Engagement & Experience

• Support the development and execution of student recruitment and classroom outreach strategies, focusing on faculty and programs with a high degree of interest in innovation and entrepreneurship

• Recruit, train, and provide day-to-day support for student ambassadors; organize and staff tabling events when ambassador availability is limited

• Serve as a welcoming and knowledgeable presence in the ECenter, providing tours for students, prospective students, families, alumni, and donors

• Manage the day-to-day student experience in the ECenter’s physical space, ensuring it is ready to support student activity and events

• Provide initial entrepreneurship introduction and act as a resource for connections for students visiting the ECenter; partner with Makerspace mentors to support community-building programming

Requirements:

Minimum Acceptable Education & Experience:

• High school degree

• 3-5 years of experience

Other Minimum Qualifications:

• Knowledge of office practices and procedures

• Organizational, problem solving, analytical skills

• Proficiency in Microsoft Office suite/Google Workspace, database management, and common design programs

• Ability to establish and maintain effective working relationships with faculty, staff,students, and the general public

• Strong and effective interpersonal and communication skills

• Availability for select evening and weekend events

Required Licenses & Certifications:

• Valid driver’s license and ability to travel to off-campus locations on short notice

Knowledge, Skills & Abilities:

• We are seeking a motivated, detail-oriented professional who takes initiative and genuinely cares about student success. The ideal candidate brings a combination of organizational skills, interpersonal warmth, and a willingness to learn

• Strong organizational and multitasking skills with careful attention to detail and follow-through

• Excellent written and verbal communication; comfort engaging with students, faculty, staff,alumni, and external partners

• A proactive, self-directed work style - able to anticipate needs and act without waiting to be asked

• A service-oriented mindset: responsive, dependable, and focused on solutions

• Aptitude for learning new platforms, tools, and systems quickly

• Interest in entrepreneurship, innovation, or student development

• Comfort with variability and a fast-paced, collaborative team environment

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

• Cover Letter

Compensation Pay Range:

$20.40-$22.00/hour

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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