#130536 - Salesforce Developer
We are seeking an experienced Salesforce Developer to support the development, enhancement, and integration of Salesforce Service Cloud solutions. This is a hands-on development role focused on delivering scalable business functionality, custom components, and integrations within a complex Salesforce environment.
The ideal candidate can independently execute development work while collaborating effectively with cross-functional partners and other technical team members.
Enterprise experience strongly preferred.
Key Responsibilities
* Develop and enhance Salesforce Service Cloud solutions.
* Build and support Salesforce Omni-Channel functionality, including routing, capacity, and presence management.
* Develop scalable Salesforce applications and business functionality using Apex and Lightning frameworks, with Lightning Web Components as the primary development framework.
* Develop Apex triggers, controllers, test classes, and supporting application logic.
* Develop custom objects and other Salesforce platform customizations.
* Maintain and enhance existing Aura and Visualforce components as needed.
* Build and maintain integrations between Salesforce and third-party systems using REST-based web services and Salesforce APIs.
* Work with REST APIs, Bulk APIs, and Metadata APIs to support integrations, deployments, and platform functionality.
* Support integrations with external SaaS platforms and AppExchange applications as applicable.
* Participate in Git-based Salesforce development, CI/CD, deployment, and migration processes.
* Independently own assigned development work while collaborating effectively with the broader team.
Must-Have Skills
* 5+ years of experience developing Salesforce business applications.
* Strong proficiency in Apex, including triggers, controllers, and test classes.
* Strong hands-on experience with Lightning Web Components (LWC).
* Experience with Salesforce Lightning development.
* Strong experience with SOQL and SOSL.
* Demonstrated experience building business solutions within Salesforce Service Cloud.
* Hands-on experience with Salesforce Omni-Channel functionality.
* Experience developing custom objects and working within the Salesforce development environment.
* Experience integrating Salesforce with third-party systems using REST-based web services.
* Experience maintaining or enhancing existing Aura and/or Visualforce components.
* Hands-on experience with Git and Salesforce CI/CD, deployment, and migration processes.
* Ability to work independently while collaborating effectively in a team environment.
* Strong written and verbal communication skills.
Nice-to-Have Skills
* Salesforce Platform Developer II certification.
* Experience with telephony or CTI integrations within Salesforce.
* Experience working in enterprise-scale Salesforce environments.
* Familiarity with complex Salesforce data models and large-scale implementations.
* Experience with Copado or similar Salesforce deployment and CI/CD tools.
* Experience supporting integrations with external SaaS platforms and AppExchange applications.
* Experience integrating Salesforce with AI-driven tools or services, including predictive analytics, machine learning APIs, or generative AI platforms.
* Exposure to Salesforce AI capabilities such as Einstein features or AI-powered automation within Sales Cloud or Service Cloud.
* Experience building AI-enabled workflows or automation using REST APIs.
* Understanding of prompt engineering concepts or experience applying generative AI tools within business applications.
* Familiarity with data preparation, governance, and security considerations for AI-enabled solutions.
Required Tools & Platforms
* Salesforce Service Cloud
* Salesforce Omni-Channel
* Apex
* Lightning Web Components (LWC)
* Salesforce Lightning
* SOQL and SOSL
* Aura and/or Visualforce
* Salesforce custom objects and development environment
* REST-based web services and Salesforce APIs
* Git
* Salesforce CI/CD, deployment, and migration processes
Location, Time & Engagement
* Remote contract engagement.
* Full-time allocation, approximately 40 hours per week.
* Candidates must be located in LATAM or India.
* Availability to work U.S. Central Time hours is required.
* Current contract end date: March 31, 2027.