Director, Engineering

Job Title

Main Responsibilities

Engineering Leadership & Delivery

• Lead multiple engineering teams across delivery areas including Commercial, Retailing (Nevio), Customer Experience, and Airline Operations & Infrastructure.
• Ensure delivery quality and maintain high engineering standards across all squads.
• Define and monitor key engineering metrics, such as defect rates, deployment frequency, lead time, and DORA (DevOps Research and Assessment) metrics.
• Drive continuous integration/continuous delivery (CI/CD) practices, enhance test automation, and foster consistent code review processes.
• Promote effective technical documentation and knowledge sharing across teams.

Agile Release Train (ART) Engineering Leadership

• Serve as the main engineering representative for the SAFe (Scaled Agile Framework) Agile Release Train.
• Collaborate with the Release Train Engineer on Program Increment (PI) planning, system demonstrations, and improvement sessions.
• Align with Solution Architects and Technical Leads on technical dependencies and design decisions.
• Enable all squads to deliver successfully against their PI objectives.

Knowledge Acquisition & Transition

• Lead knowledge transfer from incumbent providers, including reviewing code, architecture, and addressing technical debt.
• Establish strong development foundations such as environments, branching strategies, and automated deployment pipelines.
• Develop onboarding practices to support upcoming growth in team size.

People & Organisation

• Recruit, mentor, and retain engineering talent across internal teams and external hires.
• Encourage cross-site collaboration between global delivery teams.
• Support career growth through structured feedback, performance reviews, and clear development opportunities.
• Build a culture of quality, ownership, and continual learning.

Stakeholder & Result Leadership

• Collaborate with product leadership on roadmap and capacity plans.
• Report progress, risks, and delivery metrics to senior stakeholders.
• Manage engineering budgets, resource plans, and ensure alignment with long-term technology strategies.
• Assess and mitigate risks related to technology, dependencies, and resource planning.

Thought Leadership

• Act as a trusted technical advisor for stakeholders across business and technology domains.
• Contribute to the definition and execution of technical and functional strategies.
• Support timely, collaborative decision-making with an emphasis on risk awareness.
• Promote a culture of engineering excellence and scaled agile practices within and across teams.

Required Profile

• 15+ years of software engineering experience, including 5+ years in engineering leadership roles overseeing large distributed teams.
• Experience in travel or airline digital platform delivery preferred.
• Strong knowledge of front-end (Angular/React), mobile (Kotlin/Swift), backend (NestJS/.NET), messaging systems, and cloud environments such as Azure.
• SAFe certification preferred (Program Consultant, Release Train Engineer, or Solution Train Engineer).
• Track record in building or scaling engineering teams or delivery centres.
• Strong communication skills and experience in complex, multi-site environments.
• Ability to guide teams through evolving priorities and organisational change.

Technical Landscape

Frontend: Angular 17+, React, Kotlin (Android), Swift (iOS)

Backend: NestJS, .NET Core, Node.js

Middleware: Apache Kafka, Microservices, Docker, Azure AKS

CMS/CRM: SiteCore XM Cloud JSS, Microsoft Dynamics 365, Comarch Loyalty, CDP

DevOps/Cloud: Azure DevOps, GitHub Actions, ArgoCD, Azure Monitor

Testing: Playwright, Selenium, Appium, BrowserStack, Octane, AccelQ

Key Stakeholders

• Head of Studio (Direct Manager)
• Saudia CIO/CDO and Digital Leadership
• Value Stream Leads
• Release Train Engineer
• Head of Operations
• Amadeus BU Leads (SEE, CPS, CDS, TTX)

What we can offer you

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape our relationships.

A critical mission and purpose - At Amadeus, you will power the future of travel and pursue an extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.