General Operations & Administration Executive

Role Overview

We are looking for a proactive, organised, and dependable General Operations & Administration Executive to support smooth day-to-day business operations. This role combines office administration, vendor coordination, documentation, procurement support, facilities management, and cross-functional operational assistance. The ideal candidate is hands-on, detail-oriented, comfortable managing multiple priorities, and able to follow through with minimal supervision.

Key responsibilities

• Manage day-to-day office administration, facilities, housekeeping, security, maintenance, and general workplace requirements.
• Maintain office supplies, stationery, equipment, inventory, and related records.
• Coordinate with vendors and service providers for maintenance, repairs, housekeeping, security, courier, and other facility requirements.
• Manage visitors, deliveries, correspondence, calls, and other office coordination activities.
• Support internal meetings, events, onboarding, and offboarding requirements.
• Maintain accurate physical and digital records, including invoices, contracts, bills, warranties, and statutory documents.
• Collect, verify, and organise invoices and expense-related documents for submission to the Finance team.
• Prepare and maintain administrative trackers, checklists, SOPs, and operational records.
• Ensure timely follow-up with vendors and monitor the quality of services provided.
• Handle confidential information and company records with appropriate discretion.
• Support HR, Finance, IT and Operations teams with administrative and documentation requirements.

Required qualifications

• Bachelorʼs degree any field. 13 years of experience in administration, office management, general operations, or a similar role.
• Strong organisational, prioritisation, coordination, and follow-up skills.
• Clear written and verbal communication skills.
• Proficiency in Google Workspace or Microsoft Office, especially spreadsheets and documents.
• Ability to maintain accurate records and work with confidential information.
• Willingness to take ownership and handle both routine and unexpected operational requirements.

Preferred qualifications

• Experience working in a startup, manufacturing, engineering, or fast-paced business environment.
• Familiarity with purchase orders, vendor management, invoice processing, and inventory tracking.
• Working knowledge of basic workplace safety and statutory compliance processes.

Core competencies

• Ownership and reliability
• Attention to detail Planning and time management
• Problem-solving and resourcefulness
• Vendor and stakeholder coordination
• Professional communication Discretion and integrity
• Adaptability and a hands-on approach

Success measures

• Administrative requests are completed accurately and on time.
• Office supplies, facilities, and essential services remain consistently available.
• Vendor, invoice, renewal, and inventory records are complete and up to date.
• Operational issues are identified early and resolved with minimal disruption.
• Internal teams receive responsive and dependable administrative support.
• Processes become more structured, documented, and cost-efficient over time