URBN Project Manager, Supply Chain

Role Summary

URBN is hiring a Project Manager to join the Global Supply Chain Organization in Kansas City, KS! The Project Manager drives and delivers successful outcomes across a variety of project management initiatives for URBN's Global Supply Chain organization. This role supports the delivery and overall success of assigned projects across all workstreams, engaging with the stakeholder team, proactively managing the plan, and informing leadership of progress. The ideal candidate has broad knowledge of project management tools and principles, with the ability to manage risk, critically evaluate issues encountered, and develop pragmatic solutions, including escalation when appropriate.

Role Responsibilities

• Partner with Supply Chain, Shared Services teams, vendor partners, consultancies, URBN stakeholders, and site operations teams to support the successful delivery of assigned projects.
• Plan all activity with relevant stakeholders and generate project plans to support the delivery of key milestones, including scoping, defining approach, and creating business cases.
• Own end-to-end project management, including project reviews and learnings assessments.
• Establish a strong project governance structure closely aligned to the Global Supply Chain PMO.
• Update and maintain project documentation.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools, and techniques.
• Update and maintain comprehensive reporting, communicating to the business at all levels and escalating where appropriate to ensure on-time, on-budget solution delivery.
• Coordinate and lead action-based meetings and steering groups, ensuring minutes and actions are produced and distributed to relevant parties.
• Coordinate internal resources and third parties/vendors to ensure availability and suitable resource allocation.
• Manage relationships with project stakeholders.
• Perform risk management and mitigation activities.
• Establish and maintain relationships with third parties and vendors.
• Coordinate the updating of budget costs and liaise with the relevant internal team to ensure costs are controlled.
• Support outside of typical working hours as needed for projects that demand additional management and resources.
• Hand over project deliverables at completion to the relevant Operations and Global Supply Chain teams.
• Lead by example through the URBN values and core competencies to foster a supportive, collaborative, and high-performing environment for both the business and its employees.
• Perform other duties as assigned.

Role Qualifications

• Must be 18 years of age or older.
• Bachelor's degree required.
• 5+ years of proven experience as a Project or Program Manager.
• Experience in large-scale change projects with time-critical dependencies.
• Thorough understanding of project/program management techniques and methods.
• Excellent knowledge of performance evaluation techniques and key metrics.
• Experience documenting and communicating functional and technical requirements.
• Experience conducting ROI, value/complexity, and/or opportunity scoring analysis.
• Experience establishing and driving operational excellence within an organization.
• LEAN/Six Sigma and/or PMP certification is a plus.
• Outstanding knowledge of data analysis, reporting, and budgeting.
• Working knowledge project management software (e.g., Microsoft Project, Asana).
• Ability to build, lead, and collaborate with cross-functional teams.
• Excellent leadership and team-building skills.
• Excellent organizational skills.
• Proven ability to influence others.
• Delivers results through others.
• Active coach and problem solver.
• Drives focus by consistently referring to the company's values, vision, and strategy.
• Ability to solve problems, execute on initiatives, and transfer knowledge.
• Must be able to comprehend and follow work instructions to meet productivity and quality standards.
• Utilize Google Workspace tools to efficiently collaborate, manage data, and streamline daily administrative tasks.

Physical Requirements & Environment

• Sit for long periods of time while using a computer.
• Stand or walk throughout a shift, as needed.
• Occasional travel to Supply Chain facilities as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.