Senior Software Asset Management Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

This position is not eligible for visa sponsorship.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

U.S. Bank is seeking a Senior Software Asset Management Analyst to manage a portfolio of enterprise software publishers within our Software Asset Management organization. This individual will be responsible for software licensing, compliance, entitlement management, consumption analysis, forecasting, optimization, and lifecycle management in a large, complex technology environment.

This person will serve as a senior Software Asset Management practitioner for assigned software publishers and partner closely with technology owners, Product Owners, engineering teams, IT Asset Management Operations, governance teams, and software vendors. The successful candidate will use ServiceNow SAM Pro and other data sources to evaluate software license positions, remediate compliance risks, improve utilization, support audits and renewals, and identify opportunities to reduce cost.

Main Responsibilities:

• Own the end-to-end software asset lifecycle of assigned enterprise software portfolios.
• Monitor software entitlements, inventory, deployment, and consumption to maintain accurate licensing positions.
• Identify and remediate software compliance gaps, overdeployment risks, underutilized licenses, and data discrepancies.
• Analyze software usage and provide recommendations related to compliance, forecasting, renewals, optimization, and cost control.
• Serve as a subject matter expert for assigned software publishers and advise stakeholders on licensing requirements and best practices.
• Partner with technical owners, Product Owners, engineering teams, operations teams, governance partners, finance teams, and software vendors.
• Support software audits, risk assessments, control activities, and regulatory requirements.
• Lead or participate in software rationalization, optimization, renewal, and end-of-life initiatives.
• Investigate and resolve entitlement, inventory, consumption, and software asset data quality issues.
• Collaborate with operational teams responsible for software requests, purchasing, provisioning, inventory management, and retirement.
• Improve SAM processes, tooling, documentation, controls, and standard operating procedures.
• Participate in enterprise initiatives affecting software licensing, asset management, or entitlement tracking.
• Provide reporting and analysis to technology leaders and other key stakeholders.

Must Have Skills:

• 5+ years of IT Asset Management experience in a large or complex enterprise environment.
• 3+ years of direct Software Asset Management experience.
• Hands-on experience with ServiceNow SAM Pro.
• Strong understanding of software licensing, compliance, entitlements, consumption, and software asset lifecycle management.
• Experience managing or supporting enterprise software publisher portfolios.
• Experience identifying and remediating software licensing and compliance risks.
• Experience reconciling software entitlement, inventory, and consumption data.
• Experience supporting software governance, audit, risk, or control activities.
• Demonstrated ability to partner with technical owners, engineering teams, Product Owners, operational teams, and vendors.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to independently manage multiple priorities and drive work across cross-functional teams.

Nice to Have Skills:

• Experience managing Microsoft, Oracle, or IBM software portfolios.
• Experience with IBM sub-capacity licensing.
• Experience supporting Microsoft 365, Azure, Copilot, or Power Platform licensing.
• ServiceNow SAM Pro implementation, configuration, or enhancement experience.
• Experience developing or improving ITAM or SAM processes and standard operating procedures.
• Experience working with Hardware Asset Management or CMDB teams.
• Experience supporting enterprise software audits and renewal negotiations.
• Project management or cross-functional initiative leadership experience.
• Financial services or another highly regulated industry background.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• At least 5 years experience with the processes, tools and guidelines for overseeing and optimizing the costs and revenues for IT services.
• At least 5 years experience with management approaches, tools, and techniques for managing IT assets.
• At least 5 years experience within a total Information Technology (IT) environment.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.