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Location
In office (Hyderabad)
Seniority
Middle

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Jun 5, 2026.

Overview
Company
Impact
Profile match

UST

UST is a digital transformation and technology services company that partners with clients to deliver AI-driven solutions and business outcomes. It hires data scientists, Salesforce integration specialists, Java, .NET and Node.js developers, mainly in Thiruvananthapuram, Kochi, Bengaluru and Hyderabad. The company is headquartered in Thiruvananthapuram, Kerala, India.

Tasks/Activities to be performed in the OHEP

o Monitor end-to-end data pipelines, job executions across python, EPM Cloud, EPM Automate to ensure seamless data flow.

o Proactively track data load status (Success / Failed / Running / Delayed), ensure proper communication and resolution for failures or performance bottlenecks.

o Perform required maintenance activities within the established time frames across EPM Cloud, its related processes, LINUX servers, databases and file shares.

o Manage and implement change requests within EPM Cloud (EPBCS / TRCS) applications, ensuring comprehensive documentation.

o Assist with ad-hoc request from Clients

o Perform root cause analysis (RCA) for recurring failures and critical incidents

o Support various Upgrade Activities in the system and perform required tests post upgrade.

o Ensure timely ticket assignment, prioritization and end-to-end ownership tracking

o Adhere to Incident SLA timelines for response and resolution

o Coordinate with Oracle, SAP BW and Infrastructure teams for analysis and resolution of cross platform issues if required

o Provide regular updates to stakeholders and end users

o Ensure proper communication, validation and documentation before ticket closure

o Maintain documentation of issues, fixes, and known error patterns

o Adherence to KPI as per the definition from BGSW and follow the process as per BGSW Guidelines

2. Knowledge, Skill & Abilities:

o Proven analytical skills with information systems

o Excellent communication and collaboration

o Knowledge of information security

o Experience working across disciplines, groups and teams

3. Skills:

Technical:

o Oracle EPM Cloud (EPBCS / TRCS)

o Oracle Database (PL/SQL)

o Python

o LINUX

o Shell scripting

Process:

o Support process & Maintenance best practices

Domain:

o Oracle EPM Cloud

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