Developer III - Software Engineering

UST · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · On-call duty · 1 hour ago
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Location
In office (Thiruvananthapuram)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 4, 2026. UST scores B on the Alion truth index.

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UST

UST is an American IT services and digital transformation company headquartered in Aliso Viejo, California. Founded in 1999 by Stephen Ross as UST Global, it provides software engineering, cloud and infrastructure services, cybersecurity, data and AI, and business process services to large enterprises in healthcare, retail, banking and other industries. It employs about 30,000 people, with large delivery centres in Thiruvananthapuram, Kochi, Bengaluru, Chennai and Hyderabad.
ust.com · HQ: Aliso Viejo, United States · IT Outsourcing & Dedicated Teams · IT Consulting & Digital Transformation · 5000+ employees · Est. 1999
Tech stack of UST

UST is looking for a Junior RPA Support Engineer with 3+ years of IT experience and strong proficiency in UiPath and L1/L2 Support. The role focuses on supporting, monitoring, troubleshooting, and maintaining UiPath automation solutions in a production environment.

The position requires working in a rotational Morning / Noon / Night shift and operating from the office in accordance with UST policy.

  • Provide L1/L2 Support for UiPath automation solutions in production environments.
  • Monitor UiPath bots and workflows to help ensure reliable production operations.
  • Analyze and resolve incidents, service requests, bot failures, runtime exceptions, and production issues within defined SLAs.
  • Perform root cause analysis for recurring production issues and support preventive actions.
  • Support UiPath administration, job scheduling, bot management, deployments, upgrades, and release activities.
  • Collaborate with development, infrastructure, and business teams while resolving production support issues.
  • Prepare operational reports, maintenance documentation, and support metrics.
  • Participate in on-call support and critical incident management activities when required.
  • Follow Change Management processes and controls when implementing production changes.

    Proficient
  • UiPath
  • L1/L2 Support

    Intermediate
  • Change Management
  • 3+ years of overall IT experience
  • Employment Type: Full-time employee
  • Location: Across India
  • Work Arrangement: Work from Office as per UST policy
  • Shift: Morning / Noon / Night shifts on rotation
  • Notice Period: Immediate joiners preferred

    • Why Join UST

    At UST, you will have the opportunity to contribute to technology-led solutions and digital transformation initiatives while building your experience in production automation support. The environment offers opportunities for continuous learning, collaboration, and career growth.

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