Lead I - ML Engineering

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringingtogether the right talent, tools, and ideas, we work with our client toco-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

Summary: UST is looking for a strong hands-on AI/ML Fullstack Engineer with 5 to 8 years of overall experience, combining applied AI/ML expertise (SciKit-learn, Deep Learning, Computer Vision), Java Fullstack development, and deep Oracle Revenue Management and Billing (ORMB) domain knowledge to automate enrollment and billing processes for healthcare platforms.

The Opportunity: · Design, build, and productionize machine learning models and intelligent automation to improve billing accuracy, enrollment processing, and document/image handling. · Deliver and support Oracle Revenue Management and Billing (ORMB) configuration, Java microservices, and modern UI components. · Manage the end-to-end ML lifecycle from data preparation, model training, and evaluation to deployment, monitoring, and retraining. · Translate complex technical and functional requirements into robust ML models, APIs, and ORMB/Java solutions. · Resolve technical issues and errors during development, batch execution, and production support. · Act as a Point of Contact (POC), mentor junior associates, and collaborate effectively with onshore/offshore stakeholders in an Agile SCRUM environment. ·· Ensure adherence to coding, model governance, and testing standards through design and code reviews.

What you need: ·· 5 to 8 years of overall IT experience, including 3+ years of hands-on Machine Learning / Deep Learning development. ·· Strong expertise in US healthcare Enrollment & Billing and Member Billing processes (group/individual enrollment, premium billing, invoicing, payments, adjustments, delinquency, reconciliation). ·· Strong logical, analytical, and problem-solving skills with the ability to work independently and meet strict timelines. ·· Excellent communication and stakeholder-management skills to articulate work and collaborate with cross-functional teams (including Elevance Health vendors). ·· Flexibility to extend work hours as per project demand when necessary.

Required Skills: ·· Applied AI/ML & Deep Learning: Python, SciKit-learn, TensorFlow/PyTorch, Pandas, and NumPy ·· Computer Vision: OpenCV, CNNs, OCR, and document image processing (enrollment forms/billing extraction) · Java Fullstack Development: Java 8+/11+, Spring Boot, REST microservices, Hibernate/JPA, Angular or React · Oracle Revenue Management and Billing (ORMB): Customer, Account, Billing, Payments, Rating/Pricing configuration, Algorithms, Batch jobs, and Plug-in scripts · Data & SQL: Strong SQL and Oracle database skills for data extraction, feature engineering, and validation · End-to-End ML Lifecycle: Data prep, training, evaluation, REST/batch deployment, monitoring, and retraining

Desired Skills: · Cloud ML Platforms & Containerization: AWS SageMaker, Azure ML, GCP Vertex AI, Docker, Kubernetes · GenAI, NLP & MLOps: Generative AI / LLMs, MLflow, Airflow, Kubeflow · ORMB Customizations: Java/Groovy customizations, Business Services, BPA scripts, Zones, Portals, and Web Services/API integrations · Tools & CI/CD: ETL tools, Control-M / schedulers, Jenkins, Git, Bitbucket · Healthcare Domain: US healthcare payer domain experience (ASO/Fully Insured, Medicare/Medicaid)

Qualification: · Bachelor’s or master’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent professional experience).

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

USTreserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures