Lead I - Software Testing

UST • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • Python • Java • 1 day ago
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Location
In office (Hyderabad)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on May 11, 2026.

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UST

UST is a leading global digital technology and transformation services company that provides innovative solutions to enterprise clients worldwide. Headquartered in Aliso Viejo, California, the firm specializes in digital consulting, cloud infrastructure, product engineering, and cybersecurity. Founded in 1998, it partners with major organizations across diverse industries to accelerate technological modernization and build agile, scalable business models.
ust.com • HQ: Aliso Viejo, United States • Information Technology • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 5000+ employees • Est. 1998
Tech stack of UST

Job Title: ServiceNow QA / Test Automation Engineer

Experience:

Employment Type: Full-TimeJob Summary: We are seeking a skilled ServiceNow QA Engineer with 5+ years of experience in manual and automated testing on the ServiceNow platform. The ideal candidate should have strong expertise in Automated Test Framework (ATF) and Selenium, ensuring high-quality, scalable, and reliable ServiceNow implementations.Key Responsibilities:

  • Design, develop, and execute test plans, test cases, and test scripts for ServiceNow applications
  • Perform functional, regression, integration, and end-to-end testing
  • Build and maintain automated test scripts using ServiceNow ATF
  • Develop automation frameworks using Selenium WebDriver
  • Validate implementations across ServiceNow modules (ITSM, CSM, HRSD, etc.)
  • Collaborate with developers, BAs, and stakeholders to understand requirements and acceptance criteria
  • Participate in Agile/Scrum ceremonies (Sprint planning, stand-ups, retrospectives)
  • Identify, log, and track defects; ensure timely resolution
  • Perform API testing using REST/SOAP tools (Postman or similar)
  • Ensure data integrity and validate integrations with external systems
  • Contribute to CI/CD pipelines by integrating automated test suites
  • Prepare test reports and quality metrics

    Required Skills & Qualifications:

  • 5+ years of experience in QA/testing with ServiceNow platform exposure
  • ServiceNow ATF (Automated Test Framework)
  • Selenium WebDriver (Java/Python preferred)
  • Experience in manual and automation testing
  • Knowledge of ServiceNow modules (ITSM preferred; others are a plus)
  • Strong understanding of SDLC and STLC
  • Experience with API testing (REST/SOAP)
  • Familiarity with defect tracking tools (JIRA, Azure DevOps, etc.)
  • Strong analytical and debugging skills

    • Preferred Qualifications:

    • ServiceNow certifications (CSA, Certified Implementation Specialist - ITSM preferred)
    • Experience with CI/CD tools (Jenkins, Git, Azure DevOps)
    • Knowledge of BDD frameworks (Cucumber, TestNG, etc.)
    • Familiarity with Performance Testing tools (JMeter or similar)
    • Understanding of ITIL processes
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