Sales Support Engineer

Build Your Career in Automation as a Sales Support Engineer

Are you looking for a next step or a kick-start to your professional career? Join us as a Sales Support Engineer and help deliver high-quality proposals and quotations for automation systems including DCS, QCS, and Analyzers/Measurement solutions across the Asia Pacific region. In this role, you will work closely with Solution Managers, Sales teams, and technical experts to develop customer-focused solutions for investment projects, upgrades, and rebuilds. You will gain hands-on exposure to automation technologies, customer interactions, and business development while building a strong foundation in technical sales support. If you are eager to learn, detail-oriented, and motivated to make an impact, this is an excellent opportunity to grow your career in a global environment.

Your responsibilities

• Assist in promoting automation solutions within the assigned territory and customer base alongside experienced sales professionals.
• Prepare accurate and timely quotations that meet customer technical requirements, commercial conditions, and delivery expectations.
• Support the development of technical proposals and customer solutions in collaboration with global, area, and country teams.
• Respond to technical inquiries from customers and sales teams regarding automation products and services.
• Collaborate with vendors and purchasing teams to secure optimized costs for bought-out items.
• Maintain proposal records and provide regular updates on customer interactions and sales support activities.
• Support sales and distribution channel partners in resolving customer order issues and complaints by coordinating with service, finance, and operations teams.
• Assist in configuring solutions based on customer requirements and predefined system specifications.
• Partner with product management and technical experts to ensure solutions are correctly configured and aligned with customer needs.
• Contribute to high customer satisfaction through accurate quotations, responsive support, and professional customer engagement.

Expectations from you

• Bachelor’s degree in Electronics, Electrical, or Instrumentation Technology.
• 2-5 years of experience in the automation industry, working with DCS and/or PLC systems.
• Experience in the pulp and paper industry is advantageous.
• Good understanding of automation systems and customer solution development.
• Strong communication skills in English.
• Presentation and facilitation skills.
• Ability to collaborate effectively with cross-functional and international teams.
• Strong attention to detail and a structured approach to preparing quotations and proposals.
• Ability to work independently on daily tasks while following established processes and methods.

To succeed in this role

Success in this role comes from your ability to prepare accurate technical quotations, understand customer requirements, and collaborate effectively across multiple teams. You should be comfortable working with automation technologies, managing multiple priorities, and solving day-to-day technical sales challenges independently. Strong communication skills, attention to detail, and a proactive learning mindset are essential to building trusted relationships with colleagues and customers across the Asia Pacific region.

We also expect you to align with Valmet’s Leadership Principles-practical behaviors that guide how we lead, collaborate, and succeed together:

• Take accountability - Act with ownership, set clear expectations, and follow through
• Lead with courage - Champion change, try bold ideas, and learn quickly
• Build on trust - Listen to understand, be open, and create psychological safety
• Collaborate for growth - Work across boundaries, value diverse perspectives, and focus on customer value

We offer

You will join a team that supports the delivery of automation solutions for investment projects, upgrades, and rebuilds across the Asia Pacific region. Working alongside experienced Solution Managers, Sales professionals, and technical experts, you will contribute to developing customer-focused proposals and quotations while gaining valuable exposure to automation technologies and business development activities. The team is focused on delivering accurate solutions, supporting customers' needs, and ensuring a high level of customer satisfaction. This role offers continuous learning opportunities, close collaboration with international stakeholders, and practical experience in customer engagement and technical sales support.

Valmet offers an exciting opportunity to develop your career in a global organization that values innovation, learning, and growth. You will work in a dynamic and collaborative environment, supported by experienced professionals and modern tools. We invest in our people by providing opportunities for professional development, international exposure, and continuous learning.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers; we are uniquely positioned to transform industries toward a regenerative tomorrow.

At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.

Join the team - and lead the way with us!

www.valmet.com/careers