IT & Infrastructure Architec

TAG Software Group is seeking an experienced IT & Infrastructure Architect to join our global technology team.

ABOUT TAG SOFTWARE GROUP:

TAG Software Group is a team of experienced investors and operators dedicated to acquiring, enhancing, and growing mission-critical software companies serving SMB, enterprise, and public sector customers. Founded as part of Valsoft Corporation, TAG provides a permanent home for software companies we don’t buy to sell. Our focus is on long-term partnerships that protect your legacy, employees, and customers.

Our in-house team delivers an efficient, transparent, and seller-friendly process, ensuring speed and certainty of close. Once part of TAG, your company gains access to proven best practices, dedicated value-creation resources, and the extended ecosystem of our sister companies, including proprietary in-house technology such as ValPay and Sadie AI helping your business reach the next level.

INVESTMENT APPROACH:

Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That’s right; we don’t sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers’ and workers’ well-being over short-term goals.

CULTURE:

TAG Software Group is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement day after day, building a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble, and Stay Hungry.

POSITION DESCRIPTION:

We are seeking a hands-on IT & Infrastructure Architect to oversee infrastructure, cloud operations, security, and systems administration across multiple companies within our portfolio. You will be responsible for ensuring high availability, resilience, and performance across hybrid environments while driving modernization, automation, and cost optimization initiatives.

This is a highly technical role requiring practical expertise in Azure, Linux, virtualization, networking, DevOps tooling, monitoring, and security frameworks.

KEY RESPONSIBILITIES:

· Lead and manage IT infrastructure across both on-premises and Azure cloud environments.

· Ensure high availability, performance, and security of all infrastructure and services.

· Manage and optimize cloud and on-prem environments, including VMs, networking, storage, and policies.

· Administer and monitor Linux and Windows servers, databases, and CI/CD systems.

· Oversee security controls, IAM (Azure AD, MFA, RBAC), and compliance with ISO 27001, SOC 2, and GDPR.

· Maintain disaster recovery, business continuity, and backup strategies.

· Provide user support for workstation setups, software provisioning, and IT tooling.

· Implement DevOps and SRE practices to drive operational efficiency and scalability.

· Lead cloud cost optimization, automation projects, and resource efficiency initiatives.

· Manage monitoring and alerting systems (e.g., Zabbix, Grafana).

· Work closely with developers to support microservices environments using Docker and Kubernetes.

· Own IT operations policies, processes, and ITIL-aligned service management practices.

Requirements

Professional English proficiency (written and spoken).

· 5+ years of practical experience in IT infrastructure and operations, with strong Azure expertise.

· Bachelor’s degree in Computer Science, Information Technology, or equivalent.

· Azure certifications (AZ-104, AZ-305, AZ-400) strongly preferred.

· Advanced Linux administration and Bash scripting skills used in production.

· Deep knowledge of VMware vSphere and virtualization technologies.

· Strong L2/L3 networking knowledge including firewalls (NGFW), VPNs, and routing (BGP/OSPF).

· Hands-on experience deploying and maintaining Docker and Kubernetes in production.

· Solid database administration experience: SQL Server, PostgreSQL, Azure SQL, Cosmos DB.

· Experience managing monitoring tools (Zabbix, Grafana).

· Proven troubleshooting and incident management skills focused on uptime and reliability.

· Practical experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).

· Strong understanding of cloud security, data protection, backup, and patching processes.

· Working knowledge of ITIL operations and compliance with ISO, SOC 2, and GDPR frameworks.

· Demonstrated success driving cross-functional initiatives in SaaS or software environments.

ADDITIONAL or PREFERRED QUALIFICATIONS:

· Experience in software companies or SaaS business models.

· Familiarity with AWS or Google Cloud Platform.

· ITIL or other service management certifications..

Benefits

· Competitive salary and performance-based bonuses.

· A collaborative and innovative work culture.

· Opportunities for growth within a tech-driven, fast-scaling environment.

· Training and certification reimbursement.

Ready to join a collaborative and innovative team where you can make an immediate impact?