Project Manager

About the Role

vdBA SecureOps is building a security-led managed services practice for life sciences clients. The Project Manager owns the delivery of client projects - onboardings, migrations, and infrastructure/security rollouts - keeping them on scope, on time, and on budget. We’re looking for someone who has done this at an existing MSP, in a multi-client environment, not an internal-only PMO.

Key Responsibilities

Project Delivery & Ownership

• Own end-to-end delivery of client projects - onboardings, migrations, rollouts, and infrastructure/security implementations - from kickoff through closeout.

• Build and maintain project plans, timelines, budgets, and resource schedules; keep projects on scope, on time, and on budget.

• Coordinate engineers, client stakeholders, and vendors to keep work moving and dependencies unblocked.

Client & Stakeholder Management

• Serve as the primary point of contact for clients during active projects - running kickoffs, status updates, and closeouts.

• Set and manage expectations on scope, timeline, and deliverables; communicate changes and risks clearly and early.

• Partner with client success on smooth handoffs from sold deal to delivery to steady-state support.

Process, Tooling & Documentation

• Manage projects in the PSA (ConnectWise or similar), keeping tasks, time, and status accurate and current.

• Maintain project documentation - SOWs, project plans, RAID logs, change requests, and closeout documents.

• Standardize and improve project delivery templates, playbooks, and processes as the practice scales.

Resource & Financial Coordination

• Coordinate engineering resourcing across concurrent projects with service desk and engineering leadership.

• Track project profitability, hours burn, and scope changes; flag overages and change orders promptly.

• Report project health, milestones, and risks to leadership.

Cross-Functional Coordination

• Act as connective tissue across engineering, security, and client success so project commitments are delivered operationally.

• Escalate and drive resolution of cross-functional blockers.

• Feed recurring project issues back into process and template improvements.

Qualifications

Required

• Must come from an existing MSP - direct experience managing client-facing IT projects in a multi-client managed-services environment, not internal-only PMO work.

• Proven track record delivering IT projects on time, on scope, and on budget (onboardings, migrations, infrastructure/cloud/security rollouts).

• Strong command of project management fundamentals: planning, scheduling, budgeting, scope/change management, and risk management.

• Hands-on experience with a PSA (ConnectWise or similar) for project and time management.

• Excellent communication and stakeholder-management skills - comfortable running client-facing meetings.

• Highly organized and detail-oriented, able to juggle multiple concurrent projects.

• Located in the Central time zone (preferred) or in/near Boston, San Francisco, or San Diego / Orange County / Los Angeles.

Preferred

• PMP, CAPM, PRINCE2, or similar project management certification.

• Experience serving life sciences or biotech industries.

• Familiarity with Microsoft 365/Azure migrations and security/compliance projects (SOC 2, HIPAA, HITRUST).

• Experience in a security-led MSP environment.

• Familiarity with project/portfolio and collaboration tooling (e.g., Asana, Smartsheet, Microsoft Project).

What We’re Looking For

• A driver who keeps projects - and people - moving without dropping the details.

• A clear, calm communicator clients trust to run their project.

• A fast learner who is energetic and adaptable in a fast-growing environment.

vdB&A is an equal opportunity employer. We welcome and consider qualified applicants regardless of race, religion, gender identity, sexual orientation, disability, or any other status protected by applicable law.