Director, Mobility & Executive Concierge Solutions Engineering

Director, Mobility & Executive Concierge Solutions Engineering

We are seeking an experienced and visionary Director of Mobility & Executive Concierge Solutions Engineering to lead the strategy, architecture, and engineering of Vanguard’s mobile technology platform. This role owns two connected mandates: driving Vanguard’s mobile device capabilities at enterprise scale (iOS/iPadOS, Android, and tablet platforms managed through Microsoft Intune and Workspace ONE), and engineering the technology solutions that deliver a friction-free experience for senior executives who depend on iPads and mobile devices to lead the firm. The ideal candidate pairs deep modern-management and automation expertise with the architectural and product vision to design seamless, secure, executive-grade mobile solutions - all within a highly regulated, production-grade environment.

In this role, you will:

• Define and own the multi-year strategy and engineering roadmap for Vanguard’s mobile platform - iPhone, iPad, and Android - including modern management, security baselines, and a seamless user experience.

• Engineer and advance mobile device capabilities: zero-touch provisioning, app lifecycle and configuration management, BYOD, Conditional Access, and zero-trust controls that protect the firm without burdening the user.

• Design and develop the technology solutions that make the executive experience frictionless - automated configuration, integration, and self-healing capabilities that eliminate friction from how executives use iPads and mobile devices.

• Architect and govern Mobile Device / Unified Endpoint Management (MDM/UEM) platforms - Microsoft Intune and Workspace ONE - ensuring compliance, resiliency, and a consistent experience across the mobile fleet.

• Partner with Cybersecurity, Identity, and Risk to deliver secure-by-design mobile and executive solutions that meet regulatory and audit requirements while preserving a frictionless experience.

• Drive automation and “infrastructure-as-code” practices across the mobile estate to scale capability delivery and reduce manual engineering effort.

• Instrument the platform with telemetry, Digital Employee Experience (DEX) tooling, and fleet-health analytics so experience quality is engineered and measured, not assumed.

• Govern high-risk change (OS upgrades, security baselines, major platform shifts) with disciplined, evidence-based controls that balance modernization velocity with stability.

• Evaluate emerging mobile and endpoint technologies and incorporate them strategically into the workplace technology stack.

• Lead, develop, and mentor a team of managers and engineers; build platform leaders, succession depth, and a culture of engineering ownership, reliability, and excellence.

• Serve as a senior point of partnership and influence with executive stakeholders - communicating roadmap, technical risk, and investment needs in clear, business terms.

What it takes:

• Proven experience leading technical engineering teams at scale in mobility, endpoint, or workplace technology domains within a large, regulated enterprise.

• Deep, hands-on engineering expertise in modern mobile management - iOS/iPadOS and Android - using Microsoft Intune and/or VMware/Omnissa Workspace ONE.

• Demonstrated track record architecting and delivering mobile technology solutions for high-visibility or executive user populations, with measurable improvements in experience and reliability.

• Strong command of mobile security and identity engineering: Conditional Access, zero-trust principles, app protection, device compliance, and Microsoft Entra (Azure AD).

• Hands-on background in automation and scripting (PowerShell, Graph API) and modern engineering practices.

• Experience governing change, risk, and resiliency in a production-grade, audit-sensitive environment.

• Excellent executive communication, stakeholder management, and people-leadership skills.

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).

Preferred Skills:

• Experience engineering technology solutions for C-suite or board-level user populations, including travel-ready and event/briefing-center mobile capabilities.

• Familiarity with the broader Microsoft 365 ecosystem (Teams, Exchange Online, SharePoint) and how mobile integrates into the modern workplace.

• Advanced automation, API integration, and tooling skills to streamline provisioning, compliance, and reporting.

• Knowledge of mobile telemetry, DEX platforms, and fleet-health analytics.

• Experience in financial services or another highly regulated industry.

• Relevant certifications (e.g., Microsoft 365 Certified, Apple Deployment/Device Management) are a plus.

About Vanguard & Our Team:

Vanguard is an industry leader with a mission to give clients the best chance for investment success. Our Workplace Engineering team enables our 18,000+ global crew members to work with cutting-edge technology - securely, reliably, and effortlessly. This role is central to engineering the mobile platform our leaders rely on every day.

What We Offer:

• The opportunity to architect and engineer a premium, enterprise-wide mobile platform from the front.

• A collaborative, mission-driven culture grounded in integrity, client focus, and inclusion.

• Professional development, competitive compensation and bonus, and comprehensive benefits.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.