Partnerships Manager, Connectivity
Imagine standing at the top of the Empire State Building, taking in the view. From online booking to seamless entry, every part of that ticketing experience can be powered by Ventrata.
An industry-leading SaaS platform that helps attractions, tours, and sightseeing activities to create memorable experiences.
Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.
Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.
About the role
Connectivity is one of Ventrata’s biggest growth levers. While our largest strategic integrations receive dedicated account coverage, our broader partner portfolio requires a scalable approach to onboarding, quality, adoption and growth.
That’s where you come in.
You’ll own this portfolio end to end, building programmes and processes that improve performance across many partners at once. You’ll have significant autonomy to prioritise opportunities, address risks and decide where your time will have the greatest commercial impact.
You’ll also represent Ventrata across the connectivity ecosystem, helping advance the OCTO standard and strengthening our position as an industry leader.
You’ll report to the Head of Partnerships and work closely with the Product Owner, Connectivity and Connectivity Operations Specialists. You’ll lead partner strategy, enablement and portfolio performance, while complex technical investigations and L3 support remain with the specialist team.
Your goals
- Grow GMV and booking volume across Ventrata’s broader connectivity portfolio.
- Improve integration health, capability adoption and adherence to Ventrata’s quality standards.
- Increase the efficiency and consistency of partner onboarding and certification.
- Strengthen Ventrata’s contribution to and leadership within the OCTO community.
- Help partners resolve more technical questions through clearer documentation and scalable self-service resources.
What you'll own
- Manage Ventrata’s broader connectivity partner portfolio through scalable programmes including office hours, partner communications and regular health reviews.
- Lead quality-gated onboarding from qualification and scoping through certification, documentation and launch.
- Improve integration quality through capability adoption, recertification, error reduction and consistent technical standards.
- Own the quality and development of Ventrata’s connectivity documentation, OCTO documentation and related Help Centre content.
- Manage incoming partner integration questions, coordinating complex L3 investigations with Connectivity Operations Specialists.
- Help shape the OCTO self-certification tool, bringing partner feedback and operational insight into its development.
- Represent Ventrata on the OCTO specification committee and translate developments into practical improvements for Ventrata and its partners.
- Build Ventrata’s connectivity thought leadership alongside the Head of Partnerships through events, webinars, partner QBRs and customer engagements.
- Reactivate dormant integrations, identify growth opportunities and recommend emerging strategic partners for dedicated account coverage.
Requirements
- Hands-on experience in the attractions, tours and activities ecosystem. You understand the difference between a channel manager and a primary reservation system, and you know the competitive landscape.
- Experience building, implementing or managing integrations with travel experiences APIs, whether from the supplier, reservation-system or reseller side.
- Strong technical understanding of APIs and connectivity. You can answer partners’ integration questions and work confidently with their engineering teams.
- Practical knowledge of the OCTO standard and a genuine drive to advance its adoption across the industry.
- A quality-first mindset and the judgement to manage your own portfolio without waiting for direction.
- Strong communication skills and the ability to produce clear, useful technical documentation.
- Willingness to travel occasionally for events and partner meetings, approximately 10-20%.
- Fluent English; additional European languages are an advantage.
Benefits
- Unlimited paid holidays - and we want you to use it.
- Flexible, outcome-oriented, informal working hours; fully remote.
- Annual company retreats - the team has met in Spain, South Africa, Italy, Portugal, and France.
- Optional time from our Lisbon office whenever you want a change of scene.
- Hardware and remote-setup package.
- Competitive salary with regular reviews, plus performance-based bonuses.
What can we offer?
- We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
- Unlimited paid holiday days.
- Start-up working environment.
- WFH or work remotely.
- Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
- Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
- Young and passionate team.