QA Engineer for terminal

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.

Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.

Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.

About the Role

We’re looking for a QA Engineer to join the crew behind our Terminal and Kiosk applications-hardware and software used daily by venues around the globe. For this one, we need you on-site in our Brno office because you'll need regular, hands-on access to the actual physical testing devices we use to make our platform tick.

This gig is a solid mix of manual and automated testing. You’ll validate new features through exploratory and manual testing to hunt down edge cases and make sure the user experience is flawless. At the same time, you'll level up our Maestro automation coverage by turning stable, repetitive user journeys into rock-solid automated tests.

We're actually in the middle of rebuilding our Maestro automation framework and evolving our CI/CD pipelines. This means you get a real opportunity to help shape how mobile testing is done across our products. Automation is a huge part of our long-term strategy, but it won't be the only thing you do all day.

The Team you’ll be collaborating directly with developers, product managers, designers, and our QA squad to ensure every release delivers a reliable experience across Android, iOS, and our kiosk platform.

Don't sweat it-you won't be flying solo or figuring it out in the dark. You're joining a solid team of four experienced QA engineers who have your back. They’ll help you get totally familiar with our products, testing strategy, and automation framework.

Want to be part of something extraordinary where your ideas actually matter? Let’s shape the future of travel together.

What You'll Work On

Unlike traditional web QA roles, you'll work with applications running on real devices used by attractions across the globe.

Our platform includes:

• Terminal - A Flutter application running on Android and iOS, used for ticket sales and validation.
• Kiosk - A self-service application built with Kotlin Multiplatform, allowing visitors to purchase and manage tickets independently.

You'll also get hands-on experience with:

• Mobile phones and tablets
• Self-service kiosks
• Ticket scanners, printers, and payment devices
• End-to-end customer journeys across multiple devices
• Real-world scenarios combining both software and hardware

Every feature you test directly impacts the daily operations of attractions and the experience of thousands of visitors around the world.

Your Responsibilities

• Perform exploratory and manual testing of new features, bug fixes, and hardware integrations.
• Expand and maintain our Maestro automation framework by automating stable and repetitive user journeys.
• Review and update automated tests based on new features, bug reports, and production issues.
• Validate releases across Android, iOS, and physical devices.
• Collaborate closely with developers to investigate issues and improve product quality.
• Think critically about product behaviour, identify inconsistencies, and suggest improvements.
• Contribute to improving our testing strategy, automation, and overall quality culture.

At Ventrata, quality goes beyond finding bugs. Since you'll be one of the final people validating features before they reach production, we value curiosity, product thinking, and a willingness to ask questions. If something doesn't feel right, we want you to challenge it. Every improvement you make helps create a smoother experience for both venue staff and the thousands of visitors who use our products every day.

Requirements

• Experience with software testing and QA methodologies.
• Experience with Maestro or another mobile automation framework is a plus.
• Experience testing Android and/or iOS applications.
• Basic programming knowledge is an advantage.
• Familiarity with Git and terminal tools is a plus.
• Comfortable working with physical devices and troubleshooting real-world scenarios.
• Strong analytical thinking and attention to detail.
• Excellent communication skills.
• Fluent English (written and spoken).

Benefits

What can we offer?

• We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
• Unlimited paid holiday days.
• Start-up working environment.
• WFH or work remotely.
• Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
• Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
• Young and passionate team.
• Refreshments and delicious coffee in the office area.
• Hardware/ remote setup package.
• Competitive salary and regular salary revaluation.
• Bonuses based on company performance.

Ready to help shape the future of travel experiences? Apply now and be part of something unforgettable.

About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.

Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 - a 60% increase from the previous year.

What truly sets us apart is our independence - we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.

We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.