Facilities Specialist

The facilities specialist is responsible for receiving and responding to service tickets which includes repairs, environmental conditions, safety, security, seating assignments, amenities, and similar activities for one or more facilities. Assists more senior team members with facilities projects and works under light supervision. The facilities specialist ensures compliance with all local, state, and national regulatory requirements for their assigned facilities.

This will be full time onsite in our Raleigh Office

• Monitors the facilities queue in Jira and processes service tickets in a timely and accurate manner
• Coordinates with facilities vendors and service providers, including obtaining quotes, scheduling service, providing site access, monitoring work, validating completion, and escalating service or performance issues when appropriate.
• Conducts regular property inspections of the assigned facilities to identify and correct any deficiencies
• Maintains appropriate stock of office supplies and amenities for the assigned facilities
• Coordinates all emergency response activities for the assigned facilities to include evacuation drills and medical emergencies
• Acts as a liaison with the local landlord and/or property manager to maintain positive relations, lease compliance, maintenance requests, and regulatory requirements
• Maintains the visitor system and supports all guest activities to include greeting, registering, issuing name tags, and supplying guest wireless access
• Processes inbound and outbound mail and packages in a timely and accurate manner
• Processes purchase orders, requisitions, and invoices under the minimal supervision of senior team members
• Provides assistance to associate facilities specialists when needed
• Coordinates all facilities activities with local contacts for assigned facilities

Required Experience

• Bachelor's Degree or equivalent Technical / Business experience Required
• 2-4 years relevant work experience (Preferred)
• CPR Training (Preferred)
• First Aid First Aid Training (Preferred)
• AED Training Preferred

Knowledge, Skills and Abilities

• Very Strong customer service skills
• Strong knowledge of Microsoft Office (Word, Excel, etc.)
• Strong verbal and written communication skills
• Strong knowledge of facilities operations
• Entry knowledge of facilities specific regulatory requirements
• Entry knowledge of purchase requisitions and supporting financial software
• Ability to read and interpret floorplans and office diagrams

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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