Business Analyst - Salesforce & Analytics

Sales Operations Analyst (Salesforce & Analytics) - London SW1W 0SR (Hybrid)

At Verisure, we protect what matters most. As the #1 Alarm Company in the UK, Europe and Latin America, we support over 5 million customers worldwide, and we’re growing fast.

Recognised as a UK Top Employer 2026 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses.

The Role:

With Salesforce newly implemented across the organisation, this is a rare opportunity to shape the platform from day one and influence how a large commercial team adopts it. You’ll work closely with senior leaders across the business to drive data-led decision-making, improve operational efficiency, and increase accuracy across sales processes.

This is a high-visibility role where your analysis and recommendations will directly shape sales performance and wider operational decision making.

What you’ll be doing:

• Coordinate and support the ongoing optimisation and governance of the Salesforce platform
• Partner with cross-functional teams to gain feedback on operation inefficiencies to assist in developing solutions to how we operate.
• Develop and enhance reporting, dashboards, and data outputs to deliver clear, actionable insights
• Analyse the activity and work efficiency of our sales department for stakeholders of all levels including Senior Management
• Partner with Organisational Leaders to assist in the adoption and training of the Stakeholder Departments (primarily in the Sales Department)
• Collaborate cross functionally and with international Verisure teams in the continuous development of Salesforce.
• Lead testing and quality assurance for the development of new solutions/features to ensure they meet requirements and expectations

What we’re looking for:

• 2+ years’ experience in a Business or Data Analyst, Sales Operations or a Salesforce Administrative related roles
• Strong analytical and problem-solving skills with commercial awareness
• Experience working with CRM or sales data
• Strong Excel skills: experience with SQL, Power BI, or Salesforce reporting is a plus
• Confident communicator - able to explain to non-technical audiences
• Highly organised, proactive, and detail focused
• Comfortable working cross functionally and influencing stakeholders

What you’ll get

• Competitive salary + strong benefits package
• Hybrid working (up to 2 days remote per week)
• Aviva private healthcare + MediCash
• Birthday off
• Discounted gym & health club membership
• Enhanced maternity & paternity leave
• Employee alarm discount
• Perkbox discounts & rewards
• Real career progression in a high growth business

(DBS check required - covered by us)