ERP CoE Functional Support Intern

Verisure is seeking a talented, innovative, hands-on and passionate ERP CoE Functional Support Intern to support our growing Center of Excellence (CoE) servicing all Verisure operations across 18 countries in Europe and LATAM. The role will be a key member of the ERP Center of Excellence Team with critical impact on the business. Extensive internal and external training will be provided to ensure optimal employee development.

This is a unique opportunity to be part of a transformational growth story, to be a key role in the development of our ERP Center of Excellence, and be part of a growing, ambitious high-performing company that is the market leader in Europe and a very important player in LATAM.

The Group ERP CoE organization is evolving from a decentralized to a centralized driven model to become more strategic, with higher value and higher impact ROI projects.

The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.

Strategic context and value proposition

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation.

On the back of the extraordinary growth we have enjoyed in the past years, we aim to strengthen and further develop our Group ERP Center of Excellence function including a strategic decision to centralise the function.

Responsibilities will include, among others:

• CoE structure support on control of tickets management, analysis and resolution related to the ERP support model, coordinating workflow with 1st (functional team) and 2nd (technical resolution team) support levels
• ERP process monitorization and distribute project CoE administrative reports
• Provide in-depth Oracle ERP cloud functional knowledge to support best practices application, changes, updates and releases
• Gap and analysis with key stakeholders and process owners
• Support on integration enhancements between Oracle ERP Cloud and other legacy systems
• Conduct functional training and provide business process documentation to stakeholders, validators and end users considering the approved Blueprints
• Configuration of ERP Cloud SCM & Procurement modules, design custom dashboards and BI reports

Candidate profile

Experiences and Qualifications

We are looking for a high potential individual who will have the opportunity to learn from a growing organization and have a real impact on the business.

• Technical or University Degree, preferably in Business Administration/Management, Supply Chain Management, Information Management, IT, Engineering, etc.
• Fluent in written and spoken English. Spanish and/or Portuguese desirable

Competencies

• Ability to strive in a fast-paced international environment
• Enjoys working with and learning all about different IT systems
• Highly motivated, with strong analytical skills and a strong eagerness to learn
• Customer and solution-oriented mindset
• Highly proactive, eager to learn and grow with the team
• Comfortable navigating a very diverse environment
• Team player, humble, with a hands-on approach to challenges
• Organized and with an appetite for improving existing processes
• Skilled at interacting with stakeholder groups and balancing diplomacy and tact with assertiveness

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly

• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline

• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously

• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win

• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.