Assoc Dir-Contract Management

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

This position is a part of the Contract Management Team a subset of Sales Ops & Enablement Team supporting the Verizon Enhanced Communities organization. You will have primary responsibilities including Legal/Business Term Review, Business Development Manager (BDM)/Sales Support, Template generation, Life Cycle Contract Management and Customer Service and as well as various special projects. You will also manage the daily operations of contract management where you are responsible for entering all required data elements to keep the agreements in play. You will also focus on the customer service aspect where you are resolving payment issues and tracking down commissions for them.

Responsibilities include:

• Drafting, reviewing and revising Marketing, Bulk and other VEC Agreements that are negotiated by BDMs to ensure that redlines proposed by multi-family dwelling property owners and their representatives are acceptable to Verizon and finalizing these agreements which protect Verizon’s marketing, business and financial interests and increase revenue for the company.
• Working directly with both internal stakeholders and external contacts (property representatives and attorneys) to assist BDMs with negotiations.
• Preparing amendments to existing agreements as needed.
• Drafting all notices including notices of default, price increases, etc.
• Working in close collaboration and coordination with in-house counsel to finalize all agreements, amendments and legal documents before execution.
• Timely responding and tracking all requests, and providing reports to the leadership team.
• Generally supporting BDMs in all aspects of agreement negotiations and execution processes including but not limited to: Documenting procedures, Training new BDMs, Conducting ongoing training for all Sales personnel.
• Review and evaluate agreement templates to identify areas for improvement in both process and document templates including modifying templates for broader use to increase efficiencies without increasing company risk in order to reduce time spent negotiating agreements.
• E2E life cycle management of post contract execution issues including but not limited to entries and research in the following databases: Contract Administration Tool (CAT), Accounts & Commissions Administration tool (vECAP), Finance portal for Vendor ID Requests.
• Proactive monitoring for accuracy and accountability for agreement integrity.
• Maintain working relationships with other support groups (within and outside of VEC) to ensure they have an understanding and are able to support the BDM process as their roles require (e.g. legal, risk management, engineering, accounts payable, vendor management, etc.).
• Troubleshoot and resolve problems/issues regarding executed agreements and property owner’s/staff’s execution of terms and agreements.
• Assisting with and interpreting terms of the agreement for Sales, Bulk Ops and Account Management teams, etc.
• Build and utilize AI for template and redlining agreements
• Resolve billing and commission payment issues.
• Troubleshoot and resolve problems/issues regarding Bulk billing and Marketing commissions payments.
• Provide training and support for vECAP use for property owners/staff.
• Participate in cross functional team initiatives such as Bulk M&Ps and Premises Access License procedures.
• Participate in the implementation of contract automation initiatives.
• Identify and explore process changes to reduce overlap of work among resources.
• Assist with Requests for Proposal (RFP) review.

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in Sales support and Customer service experience.
• Experience drafting legal documents and agreements.
• Experience in project management.
• Experience in using Microsoft Excel and Word (specifically the “Tracking” or “Redlining” functions of MS Word)

Even better if you have one or more of the following:

• Juris Doctor or Certified Paralegal.
• Experience with Sales, Marketing, Engineering, and Finance.
• Ability to manage a large number of simultaneous tasks and keep on schedule.
• Excellent written and verbal communication skills.
• Excellent interpersonal and emotional intelligence skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $103,000.00 - $198,000.00.The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $113,500.00 - $198,000.00.