Senior UX Designer

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences.

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.

About the role

The Senior UX Designer contributes to UX and UI design on the e-commerce platform of our client, a major Silicon Valley tech company. The Senior UX Designer translates complex transactional consumer flows into intuitive user experiences and is proficient is designing for responsive web and native iOS applications.

Responsibilities

• Create high-fidelity wireframes, prototypes, user flows, information architecture, UI designs, and UX documentation.
• Iterate design based on feedback and in collaboration with internal team and external stakeholders.
• Design consumer-facing experiences, publishing tools, and call center support tools across responsive web (desktop and mobile), native iOS applications and native Mac applications leveraging established design systems and patterns while identifying opportunities for thoughtful improvements.
• Contribute to projects by understanding business goals, platform requirements, established patterns, and project constraints.
• Develop design solutions considering engineering constraints, accessibility, localization, platform consistency, project requirements, and timelines.
• Tailor presentation to different audiences to explain design rational behind proposed solutions.
• Collaborate closely with product managers, engineers, project managers, and other design team members throughout the project lifecycle, following direction from Design leadership.
• The platform is in 40 countries so the designer will need to develop experiences relevant to specific countries around the world.
• All designs need to be done to the highest standards of design for usability and accessibility.

Qualifications

• 5+ years of UX or product design experience with eCommerce and transactional experience preferred, either consumer-facing or internal tooling.
• Experience designing for both web (desktop and mobile) and native iOS applications.
• Deep understanding and practice of design process (discovery, design, delivery, testing).
• Expertise creating user flows, IAs, high-fidelity wireframes, prototypes and UX documentation.
• Expertise working with enterprise-level design systems and reusable components.
• Experience with Sketch and Figma.
• Strong communication skills with the ability to explain design rationale clearly to the project team.
• Excellent attention to detail with ability to identify and communicate risks, dependencies, blockers, and recommendations to the project team.
• Agency experience, or experience working within an “agency within an enterprise,” is a plus.

Ten Great Reasons to Work at Verndale

• We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
• We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
• We foster a culture that enables every person in the organization to do the best work of their career.
• We offer regular training and professional development to move careers forward.
• Client and employee satisfaction are our two most important business metrics.
• We celebrate and champion diversity, equity, and inclusion.
• We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
• We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
• We support a healthy work/life balance.
• We are fully remote enabled and embrace the evolving definition of the workplace

Compensation & Benefits

In accordance with applicable law, the salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package.

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and an RRSP savings plan are offered to all salaried, full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.