Application Development & Support Specialist

Position Overview

The Associate MDM Developer supports the development, testing, and operations of the MDM platform under guidance from senior team members. Builds foundational MDM skills through hands-on work on platform configuration, testing, data operations, and incident triage. Expected to grow into an independent contributor within 12-18 months.

Platform Development & Enhancement

• Develop and configure MDM platform features under guidance from senior developers

• Configure basic match/merge rules and test survivorship logic

• Support hierarchy data loading and validation

• Configure basic stewardship tasks and workflow steps

• Support testing of region-specific configurations and validate regional data accuracy

• Assist with data mapping documentation and source-to-target validation

• Support data migration testing and validation

• Execute assigned enhancement tasks

• Attend design discussions and document decisions

Platform Modernization

• Support modernization testing, data validation, and documentation

• Validate data mapping accuracy through testing during modernization

• Run regression scripts and document results

Production Support, Troubleshooting & Incident Resolution

• Triage incoming incidents, perform initial investigation, and escalate when needed

• Investigate and resolve straightforward data issues using established runbooks

• Review logs to gather initial diagnostic information for escalation

• Document incident patterns and maintain runbook updates

• Trace data through basic flows to identify obvious failure points

• Fix straightforward defects flagged in testing or production

• Monitor data sync jobs and flag anomalies

• Communicate issue status to team members and update tickets in ServiceNow

• Maintain incident logs and knowledge base articles

Testing & Quality

• Execute regression test cases and document results

• Support SIT execution and defect logging

• Submit code for review and address feedback promptly

• Write clean code following established standards and patterns

• Flag technical debt encountered during development

• Execute deployments using established CI/CD processes

• Assist with post-production validation checks

• Support DR testing execution and document results

Security & Compliance

• Basic understanding of data security, information security, and SOX compliance; follows established procedures

Required Qualifications

• 2+ years MDM platform or data management experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee)

• 2+ years SQL experience - queries, joins, data validation (e.g., Oracle, SQL Server, PostgreSQL)

• 2+ years hands-on coding - write and debug code with guidance (e.g., Java, Python, PL/SQL, shell scripting)

• 1+ years exposure to MDM concepts: match/merge, survivorship, hierarchies

• 1+ years exposure to data migration processes and testing

• 1+ years experience or training with data integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft)

• 1+ years familiarity with CI/CD concepts and deployment processes (e.g., Jenkins, GitLab CI, Azure DevOps)

• Familiarity with log analysis tools (e.g., Splunk, ELK Stack, CloudWatch)

• 1+ years experience using ticketing systems for incident tracking (e.g., ServiceNow, Jira)

• Experience or coursework in at least 1 MDM domain

• Working knowledge of SDLC: development, testing, CI/CD basics, change management

Preferred Qualifications

• Exposure to more than one MDM domain

• Manufacturing or supply chain exposure

• Informatica MDM or Reltio certification or training

• Basic understanding of APIs and integration patterns

• Interest in AI/ML and data quality automation

• Familiarity with Agile/Scrum concepts