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Location
In office (Melbourne)
Overview
Company
Impact
Profile match
Vertiv is an American company that supplies the power and cooling infrastructure data centres depend on, formed in 2016 when Emerson Electric sold its network power division to Platinum Equity. Its products cover uninterruptible power supplies, switchgear and busway, precision air and liquid cooling, racks and the monitoring software that runs them, sold to hyperscale operators, colocation providers and enterprises. Headquartered in Westerville, Ohio and listed on the New York Stock Exchange, it has become one of the most direct beneficiaries of artificial intelligence build-out because dense computing requires liquid cooling it already makes.

The Thermal Customer Engineer (Technician) - Commissioning is a highly specialised technical role within the APAC ANZ division, responsible for delivering end-to-end commissioning of precision cooling systems including Computer Room Air Conditioning (CRAC), Computer Room Air Handlers (CRAH), Fan Wall Units (FWU), and Coolant Distribution Units (CDU). Reporting directly to the Service Operations Manager - Start Up Services, ANZ, this role is pivotal in ensuring the reliable and efficient operation of mission critical Thermal Infrastructure across large-scale environments, including Tier 1 Data Centres.

Key Responsibilities

Planning & Reporting:

  • Time Sheets - Digital reporting tool to be used to accurately record hours worked each day.
  • Commissioning/Service Reports - to be completed within set timeframes.
  • Proactively communicate project progress and any site issues to the Project Manager & Service Operations Manager.

Operational Delivery:

  • Own the commissioning process from start to finish - You'll lead the full commissioning cycle across Vertiv's complete range of CDU, CRAC, CRAH, FWU & TWU units, delivering critical infrastructure that keeps the world's most important facilities running.
  • Work on landmark projects - Carry out L2, L3, and L4 commissioning tasks alongside experienced Vertiv Project & Commissioning Managers. If you've previously worked on Tier 1 Data Centre sites, you'll feel right at home here.
  • Broaden your expertise - This isn't a one-dimensional role. You'll also support the Service Team with maintenance and time & material works, giving you exposure across the full asset lifecycle.
  • Be the face of Vertiv - Build trusted relationships with our customers through professional, solutions-focused interactions. Your feedback helps shape how we deliver for our clients.
  • Never stop growing - Access ongoing training across multiple Vertiv technologies, keeping your skills sharp and your career moving forward.

Enjoy the perks - A fully maintained company vehicle and the support you need to represent Vertiv at the highest standard, every day.

Daily Work Duties and expectations:

  • Travel to various sites, including remote locations, requiring a valid Driver's Licence.
  • Undertake overnight or extended travel as project demands require.
  • Working on and around Energised Electrical equipment, adhering strictly to safety protocols.
  • Safely work on live refrigerant lines and pressure vessels, in compliance with refrigerant handling regulations and licensing requirements.
  • Working and Heights (needs Work at Heights Training and refreshed every 5 years)
  • Operate within HVAC mechanical systems, demonstrating physical adaptability including working in awkward body positions as required by the equipment configuration.
  • Undertake manual handling tasks, including lifting, carrying, and relocating equipment and components in accordance with WHS guidelines (e.g Compressors, Gas Bottles etc.).

WHS, Environment & Quality:

  • Comply with all Work, Health & Safety, Environment and Quality obligations
  • Actively champion a safety-first culture on all sites, leading by example and encouraging safe behaviours among colleagues and contractors.
  • Identify, report, and mitigate workplace hazards promptly and effectively.
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