The Laboratory Supervisor manages a team of 6 test technicians and coordinates all laboratory operations across two core activities: factory witness testing - where customers are hosted on-site to verify performance and functionalities of purchased products - and product development testing. The role requires the ability to operate across two very different modes: managing witness testing with a production-oriented mindset (planning, scheduling, throughput) and supporting product development with a test-engineering approach. Today's workload ratio is approximately 70/30 in favour of witness testing.
The Lab Supervisor coordinates day-to-day operations in the laboratories and helps achieve product development project goals, while elevating the lab team to a new level of performance and proficiency.

