Site Engineer

Brief Job Description:

Site Engineer:

• U9 Data Center Manage Service Operation, and the candidate has Power, Thermal and DCIM knowledge which help back up our CE while they attend outside customers other than U9 managed service. As we are extending service business across other customers, having a senior engineer with experience from our line of business will help expand business while fulfilling new U9 MS contract

Responsibilities

• Day to day reporting, escalating issue to customer, performing level 1 task and as per customer request
• Perform site patrolling checks and undertake minor and major issue report abnormality
• Respond to fault or incident calls within 5 - 10 minutes frame (During on-site duty) and carried out and oversee the system recovery
• Perform critical equipment monthly preventive maintenance.
• Assist and escort IT& Telco vendors to oversee, supervise their equipment installations, structure cabling installation in accordance with data center standard practice & timely updates to team leader and customers for status.
• Monitor and report the Data Centers for all elements in scope for alarms and incident based on the customer SLA/KPI.
• Conduct proper handover between shifts to prevent information gaps.
• Writing and providing the report to client requirement (i.e., incident report, daily reports, site recommended report, etc.).
• Ensure accurate daily reporting, submitted without delays.
• Minor troubleshooting and replacing common parts (i.e., relay, contactor, socket, small amp breaker etc., aside OEM parts
• Complete all additional tasks assigned by the customer as per site requirements.

Qualifications:

Bachelor’s Degree/Diploma in Electrical/electronic/Mechanical/IndustrialEngineering

Additional / Preferred Qualifications:

• Strong in customer service skills, interpersonal skills, technical and presentation skills. Able to work Microsoft word, excel, power point, email etc.
• Experience in Operation Data Center/Building management / Generator maintenance (Operations and Facilities)
• Able to work by shift schedule. Able to work by temporary relocate within City in Myanmar
• Good interpersonal skill
• Self-driven and can work under pressure, multitask. Good communication skill

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None

Time Travel Needed:

• 25%