Application Engineer EMEA

Job Description

We’re Victaulic !

With more than 6,000 employees and 55 international facilities, Victaulic helps customers since 1919 in over 120 countries succeed in the global construction industry. From the tallest buildings to the deepest mines, customers trust our products to increase overall system durability in the most demanding construction projects and operating conditions. Learn more about how our innovative piping products and design services can engineer confidence into your build by visiting our website.

The Role

As an Application Engineer, you'll support internal sales with engineering consulting, handling correspondence, joint customer calls, and investigating field installations. You'll address customer inquiries on Victaulic products and may visit their facilities for technical support and seminars.

What you will do

• Develop expertise in Victaulic products and system solutions, including couplings, valves, fittings, devices, and related applications.
• Gain working knowledge of mechanical, plumbing, and fire protection systems, as well as applicable codes and standards (ISO, EN, PED, etc.).
• Provide technical product support by responding to customer inquiries and communicating through phone, email, and digital platforms.
• Assist with technical troubleshooting, product investigations, returned product evaluations, and technical reporting.
• Participate in customer visits and technical engagements to support product application and problem resolution.
• Collaborate with Engineering, Product Management, Marketing, Operations, and Sales to support business objectives and improve customer experience.
• Support customer training, technical presentations, and educational initiatives.
• Perform additional projects and responsibilities as assigned by the Application Engineering Manager or Group Leader.

About Yo

• Bachelor of Science Degree in a relevant engineering discipline
• Typically 2-3 years of experience in fire protection, mechanical systems, or related industries
• Working knowledge of mechanical systems and product applications
• Ability to solve technical problems using engineering fundamentals
• Ability to communicate technical concepts effectively in written and verbal formats
• Proficient in Microsoft Office Products
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Willingness to travel domestically and within Europe as required

What working at Victaulic offers

• Attractive remuneration package - including a health insurance, pension plan, meal vouchers and eco vouchers.
• Personal growth - Cultivate personal growth through a well-defined career path offering annual progression opportunities. Receive extensive training and guidance.
• We focus on well-being by creating a positive team atmosphere where working, learning and caring go hand in hand. We do this by facilitating the organizations of various teambuilding and afterwork activities.
• Inspiring global work environment - working with teams across the globe and collaborate with people of diverse backgrounds - both professionally and cultural.

At Victaulic, our success thrives on the ingenuity, passion, and dedication of our people - building a future of innovation together! Apply now!