Engineering Manager, Trust & Safety

Brief info about Vinted 

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life - or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. 

Information about the position 

The Trust & Safety domain protects our members from scams, counterfeits, fraud and harmful content. The domain has 8 cross-functional teams.

This role leads the Moderation Platform team. When content is flagged by our detection systems or reported by members but can't be actioned automatically, it goes to people for review. Hundreds of moderators use the platform every day to review these items, messages and accounts, and to decide members' appeals.

The full cross-functional team is around 14 people today and will grow to about 20. You'll manage around 10 engineers directly, work with a strong tech lead, and own the health of the whole cross-functional team.

In this position, you’ll 

• Drive delivery across teams and functions, leading planning and roadmap execution while keeping reporting clear and stakeholders aligned
• Lead a team of up to 10 engineers building the Moderation Platform used by hundreds of trust and safety specialists to review reported and flagged content and handle member appeals
• Grow engineers through regular feedback, coaching, performance management, and personal development
• Own cross-functional team health, engagement, and performance across not only engineering, but also product, data science, analytics, and design
• Partner closely with Product, Design, and Analytics to align technical execution with product priorities, support experimentation and measurement, and deliver high-quality solutions at scale
• Set and uphold high engineering standards for resilience, stability, scalability, developer experience, and quality
• Work with other Engineering leaders to drive continuous improvement and raise the bar across the broader organisation

About you 

• Proven track record of leading and growing software engineering teams within fast paced, high scale product environments
• Strong technical foundation with previous hands on engineering experience, enabling you to guide technical architecture, evaluate trade offs, and champion engineering excellence
• Demonstrated success leading cross functional delivery in close partnership with Product, Data Science, and Analytics specialists
• Solid understanding of distributed backend architectures, high scale data processing, and production machine learning integrations such as prioritisation, ranking, or scoring systems
• Empathetic people leadership style with a focus on growth, coaching, constructive feedback, and overall team health
• Strong product mindset with the ability to connect technical initiatives to member safety and business outcomes
• Excellent written and verbal communication skills in English

We would love it if you also bring:

• Experience within Trust & Safety, content moderation, fraud mitigation, or high volume marketplace environments
• Experience designing and scaling operational platforms, workflow engines, or internal tooling

Work perks 

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Access to all the tools & tech needed for work
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• Pension plan with flexible contribution options and a matching contribution from Vinted
• Confidential Employee Assistance Program (EAP) for you and your family
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• A dog-friendly office
• In Vilnius office: Gym & in-house meals at friendly prices
• In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast

Working at Vinted 

Workation policy

Better balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non-EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time.

Individual learning budget

Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.

Hybrid work

Our hybrid model, with 2 recommended office days a week, gives you and your team the flexibility to decide if and when you want to work from home, and when to catch up in person.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway - you might still be the perfect match!

The gross monthly salary range for this position is:

€7.083—€9.583 EUR