Station Supervisor - Onitsha

Location: Onitsha - Awka Road

About the Role

We are seeking a competent, proactive, and results-driven Station Supervisor to oversee daily station operations, ensure excellent customer service, drive sales, and maintain compliance with company policies, safety standards, and operational procedures.

Key Responsibilities

• Supervise daily station operations and ensure smooth and efficient service delivery.
• Monitor sales performance, identify business opportunities, and implement strategies to increase revenue.
• Ensure accurate recording of sales, stock levels, product deliveries, and daily transactions.
• Monitor staff attendance, performance, discipline, and productivity.
• Ensure compliance with health, safety, security, and environmental (HSSE) standards.
• Maintain high standards of cleanliness, orderliness, and customer service.
• Monitor product inventory and promptly report shortages, discrepancies, equipment faults, and operational issues.
• Ensure proper handling of cash, payment records, and station documentation.
• Build and maintain strong customer relationships to promote customer acquisition and retention.
• Prepare and submit accurate daily, weekly, and monthly operational reports.
• Implement management directives and ensure adherence to company policies and procedures.

Requirements and Qualifications

• A minimum of HND or B.Sc. in Business Administration, Management, Accounting, or a related discipline.
• At least 2–3 years of relevant experience in station operations, retail management, or a supervisory role, preferably in the oil and gas industry.
• Strong leadership, communication, organizational, and problem-solving skills.
• Good knowledge of sales monitoring, inventory control, cash management, and customer relationship management.
• Ability to supervise a team, meet sales targets, and work under pressure.
• High level of integrity, accountability, and attention to detail.
• Proficiency in Microsoft Office applications and basic reporting tools.

Key Competencies

• Leadership and team management
• Sales and business development
• Customer service and relationship management
• Operational planning and problem-solving
• Financial accountability and inventory control
• Safety awareness and regulatory compliance