Product Manager

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Product Managers in Product Development/Management drive product strategy from conception and definition through implementation. They identify new business and market opportunities, create business plans, and determine market requirements for products, ensuring alignment with organizational objectives and image. The role functions as a central resource, interacting with systems, marketing, and sales during product development, and formulates and executes long-term plans for cost and profit control. Product Managers promote the use of new technologies and industry-leading trends.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Essential Skills:

• Define and drive product vision, strategy, and roadmap for AML, Sanctions, Fraud, Transaction Monitoring, Screening (including sanctions/watchlist screening and adverse media), KYC, Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) platforms, aligning compliance technology with business and regulatory priorities
• Lead transformation of Fin Crime systems by enhancing core compliance applications, strengthening third-party integrations, and embedding automation across transaction monitoring, sanctions screening, adverse media analysis, alert generation, case management, and investigation workflows
• Demonstrated experience with Artificial Intelligence and Machine Learning solutions is considered a significant asset, highlighting the ability to innovate and enhance business processes through advanced technologies.
• Drive cross-functional execution to deliver scalable, future-ready compliance solutions that optimize alert dispositioning, strengthen risk detection, ensure regulatory adherence, and improve end-to-end AML lifecycle efficiency
• Demonstrated ability to align and work towards a clear product vision and long-term roadmap that aligns with business goals. Proven experience in supporting the development and articulation of strategic plans with leaders for new product development initiatives, along with improvement, and innovation at scale.
• Skilled at collaborating across multiple teams including engineering, operations, compliance, product, analytics, and business units to deliver value. The ability to collaborate and drive initiatives in a highly matrixed environment. Guide multi-functional teams through strategic and tactical decisions, recognizing dependencies, risks, and solutions.
• Well-versed in Agile methodologies (Scrum, Kanban, Lean, SAFe, Design Thinking), with hands-on experience managing backlogs (user stories, epics, features), facilitating sprint planning, and utilizing tools such as JIRA and JIRA Align.
• Strong technical background, including experience with planning API/service design and integration, SQL, and data querying (SQL Developer, Postgres SQL), and management of large-scale, data-driven platforms. Ability to engage in technical solutioning and brainstorming discussions with architects, engineers, and QA teams, ensuring robust and scalable solutions. Ability to translate business requirements into product features and ensure adherence throughout the product lifecycle. Demonstrates strong technical expertise and can turn capabilities into long term product strategies and vision for Technology Teams.
• Advanced skills in data analysis, process mapping, impact/gap/root cause analysis, and supporting stakeholders with complex data requests. Experience in extracting actionable insights from large datasets to finalize product decisions and drive enhancements.
• Conduct thorough UAT for client integrations and new features (frontend and backend/API) in pre- and post-production by defining objectives and scope, creating timelines, developing and executing test cases, validating results, tracking defects until resolved, and supporting stakeholders throughout the process.
• Experience in creating detailed wireframes and mockups, collaborating with stakeholders to refine user experience and interface design.
• Enthusiastic about improving user experience, supporting product demos, gathering feedback, and ensuring that solutions meet user needs and compliance standards.
• Exceptional written and verbal communication abilities, capable of presenting complex topics to diverse audiences, including leaders, partners, and technical stakeholders. Strong interpersonal skills for effective partner management and alignment at all organizational levels.
• Proficiency in rapid assessment and communication of application issues, incident reporting, and coordination with development and operations to resolve incidents and minimize impact.
• Strong organizational abilities to prioritize critical tasks, manage multiple initiatives, and coordinate deliverables across global teams and different time zones.
• Partnering with operations and analytics to develop platform health metrics, monitor performance, and drive data-driven decision making.
• Proactive, self-driven, and solutions-oriented-capable of thriving in fast-paced, ambiguous, and evolving environments while driving progress and innovation.
• Commitment to staying current with industry trends, technology advancements, and best practices in product management, compliance, and payments.

Visa requiresat least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

• Experience in product management, product ownership, business process analysis, or sales operations.
• Experience applying Agile principles across design, development, testing, and product management.
• Experience developing software capabilities to support sales, service, or customer relationship management functions.
• Experience in managing and implementing complex projects directly or through supervision.
• Experience working in cross-functional teams to implement and assess operational impact of process changes.
• Experience soliciting and translating user feedback to inform product development.
• Experience driving product development with high velocity and quality.
• Experience in project management techniques, methodologies, and best practices such as Agile.
• Experience leading large Scrum teams.
• Agile certifications such as CSM and CSPO, or their equivalent.
• Experience working with issuers and clients in the financial services industry or high-growth technology companies.
• Experience in product management in payments, common services, and identity and access management.
• Experience in API development using SOAP or REST, JSON, and XML.
• Experience in API security, security standards, data encryption, and HSMs.
• Experience managing cross-functional teams in global, highly matrixed organizations.
• Experience developing and executing product strategies that drive adoption and revenue growth.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.