Senior BA/Solutions Consultant (with Pharma expertise)

Responsibilities:

• Technical Discovery: conduct deep-dive sessions with prospects to understand pain points, existing tech stack, integration requirements, security/compliance constraints
• Solution Design: architect customer-specific configurations, integration approaches, and implementation paths using the product's capabilities
• Product Demonstrations: deliver customized, story-driven demos tailored to the prospect's industry, workflows, and decision-maker audience
• Proof of Concept (PoC): define success criteria, manage scope, oversee technical implementation, and validate the product's fit in the customer's environment
• Value Articulation & Business Case support: build ROI models, TCO calculations, and business cases to justify purchase decisions
• RFP/RFI Responses: author technical sections of proposals with accurate product capability descriptions
• Customer Advocacy: feed deal-breaker requirements, competitive gaps, and market signals back to PdM and product teams

Requirements:

Required Experience

• Industry Experience: 3-5 years of experience in the pharmaceutical or healthcare industry.
• Project Management: experience leading projects and working with cross-functional teams.
• Stakeholder Management: experience in building credible relationships with various stakeholders

Technical Skills

• Pharmaceutical Industry Knowledge: understanding of pharmaceutical processes, regulations, and industry challenges.
• Technical Expertise: knowledge or experience in relevant technologies, platforms, and software used in the pharmaceutical industry.
• Solution Design: Ability to support the design and development of tailored solutions that meet client needs.
• Data Analysis: Strong analytical skills to interpret data and derive actionable insights.

Consulting Skills

• Client Engagement: excellent skills in engaging with clients, understanding their needs, and building strong relationships.
• Strategic Thinking: ability to think strategically and align solutions with the client's long-term goals.
• Problem-Solving: strong problem-solving skills to address client challenges and develop effective solutions.
• Project Management: proficiency in managing projects, including planning, execution, and monitoring.

Communication Skills

• Presentation Skills: ability to deliver compelling presentations and conduct training sessions for clients.
• Proposal Writing: strong writing skills to develop detailed and persuasive proposals.
• Interpersonal Skills: excellent interpersonal skills to collaborate with clients, partners, and internal teams.

Soft Skills

• Adaptability: ability to adapt to changing client needs and industry trends.
• Attention to Detail: keen attention to detail to ensure accuracy and quality in solution design and implementation.
• Continuous Learning: commitment to continuous learning and staying updated with industry advancements.

Qualifications

• Education: a degree in life sciences, pharmacy, marketing, communications, or a related field.
• Certifications: certifications in project management (e.g., PMP), digital marketing, or content management can be beneficial.
• Professional Development: ongoing professional development through workshops, courses, and industry conferences
• English proficiency - Upper-intermediate lever or higher