Cafe Crew Member (Barista)

SALARY RANGE: $18.21 per hour, plus tips (depending on volume and staffing)

Summary / Objective

The Café Crew Member (Barista) provides guests with the best possible experience by delivering high quality food and beverages accurately and effectively, while maintaining our high food safety standards. Provide a fun environment and give the best guest service. This is a tip position that participates in a tip pool.

Employee Perks

Poppy Bank Epicenter is where Sonoma County comes together. We are North Bay’s largest all-in-one destination for sports, fitness, and entertainment! As a member of our team, you may be eligible for food discounts, free/discounts on selected games, attractions and events, free memberships for Sports City and credits for setting up your own soccer league, free pick-up play for soccer/basketball and much more. If you have a passion for sports and entertainment, crush it when it comes to customer service, and enjoy helping people have fun, we want YOU!

Essential Functions

• Correctly and safely use of all equipment.
• Have or obtain a Food Handlers Certificate and use such knowledge in day-to-day procedures.
• Knowledge of equipment and utensil use.
• Proper use of chemicals and adhere to safety standards.
• Ensure all condiments, food, and equipment are stored properly and safely.
• Ensure all beverages and food products are presentable and meet customers’ satisfaction.
• Follow pull/thaw standards to maintain safe food guidelines and control costs.
• Maintain station maintenance, cleanliness, and sanitation.
• Maintain company safety, cleanliness and sanitation standards for the entire department include walls, drains and floors.
• Fill in where needed to ensure guess service standards and efficient operations.
• Have strong communication skills.
• Comply with all health department policies.
• Uphold the culture and standards of Santa Rosa Entertainment Company, LLC.
• Work hard to identify potential problems and communicate with supervisors to help prevent them from having an impact on gest experience.
• Maintain proper stock of supplies, communicating needs or shortage with management.
• Ability to gasp, lift, reach, crouch, stand, and carry for long period of time.
• A positive attitude.
• Other duties as directed.

Work Environment

This job operates in a cafe and kitchen environment. This role routinely involve using electrical equipment, sharp knives, ovens, and other potentially dangerous equipment. Use of commercial appliances will be used. Proper training will be provided prior to using any dangerous equipment. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals.

Physical Demands

The employee is required to stand 100% of their shift, climb or balance; and stoop or kneel. The employee must frequently lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds, using proper lifting procedures.

Reasonable Accommodation

The essential duties, responsibilities, qualifications, and physical demands described in this Job Description are representative of those that must be met by a Café Crew Member (Barista) to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions so long as the accommodation does not cause undue hardship on Santa Rosa Entertainment.

Qualifications

Required Qualifications

• Be a team player. Look for opportunities to help another team member.
• Work hard to maintain and promote a positive work environment.
• Have the ability to work in a noisy, fast-paced environment with many distractions.
• Have the ability to reach, bend, stoop, mop, sweep and clean frequently.
• Have or obtain Food Handlers certification.
• Must be 18 years of age or above.

Preferred Qualifications

• Bilingual a plus.
• Guest services skills.
• Previous café experience, a plus.

Other Duties

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change at any time with or without notice.

Santa Rosa Entertainment is an Equal Opportunity Employer