Graduate Trainee Engineer - Electrical / Electronics
Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on May 6, 2025. Vision Mechatronics Private Limited scores D on the Alion truth index.
Job Summary Seeking a customer-focused professional to provide world-class service, handle inquiries, and enhance customer experience.
Key
Responsibilities Customer Interaction: Act as the primary customer contact, delivering exceptional service. Inquiry Handling: Handle inquiries, complaints, and escalate issues as needed. Product Knowledge: Stay updated on company products, services, and trends. Customer Experience Improvement: Identify and recommend improvements for customer experience. Technical Support: Assist with product setup, troubleshooting, orders, and returns. Database Management: Maintain accurate customer records in the database. Post-Purchase Follow-Up: Follow up with customers post-purchase for satisfaction. Reporting: Generate reports on customer satisfaction and improvements. Training: Train new customer service representatives if needed. Team Collaboration: Participate in team meetings and improvement initiatives. Qualifications & Skills
Education: Diploma/ degree in Electrical/ Electronics field preferred Experience: Experience in customer service or a related field. Skills: Excellent communication, problem-solving, and multitasking skills. Technical Proficiency: Proficiency in customer service software and Microsoft Office. Mindset: Strong organizational skills and a customer-centric mindset.
Preferred
Qualifications Industry Experience: Industry-related customer service experience. Software Knowledge: Knowledge of ticketing systems. Language Skills: Bilingual abilities are a plus.
Benefits Compensation: Competitive salary and performance incentives. Health
Benefits: Health insurance. Leave Policy: Paid time off and holidays. Growth Opportunities: Professional development opportunities. Work Environment: Supportive work environment. Apply now if you are passionate about customer satisfaction! Job Types: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹400,000.00 per year
Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Experience: Customer support: 1 year (Preferred) Location: Khopat, Thane, Maharashtra (Preferred) Work Location: In person
Requirements Qualifications & Skills
Education: Diploma/ degree in Electrical/ Electronics field preferred Experience: Experience in customer service or a related field. Skills: Excellent communication, problem-solving, and multitasking skills. Technical Proficiency: Proficiency in customer service software and Microsoft Office. Mindset: Strong organizational skills and a customer-centric mindset.
Preferred
Qualifications Industry Experience: Industry-related customer service experience. Software Knowledge: Knowledge of ticketing systems. Language Skills: Bilingual abilities are a plus.
Benefits
Benefits Compensation: Competitive salary and performance incentives. Health
Benefits: Health insurance. Leave Policy: Paid time off and holidays. Growth Opportunities: Professional development opportunities. Work Environment: Supportive work environment.