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Salary
≈ $38k – $67k per year (Estimated)
Location
In office (Brooklyn)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Sep 29, 2026.

Overview
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Volunteers of America Greater New York is a nonprofit providing housing and human services. It runs shelters and safe haven programs offering temporary housing, meals, counseling and case management, and hires shift supervisors, operations managers and front desk monitors. The organization is headquartered in New York, United States.

Position: Front Desk Supervisor

 

The Front Desk Supervisor coordinates the operation of the program during the assigned shift. 

 

Stockholm Family Residence is a transitional family shelter residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

 

Location: Brooklyn, NY 11221

 

Minimum Qualifications:

High school diploma or GED preferred.

One year of relevant experience working in a similar capacity in a social services setting.

Must possess good interpersonal skills and basic computer knowledge.  

 

Certifications that are required upon hire in accordance with regulatory mandates:

Security License

Fire Guard (F-80)

Certifications that are required within 90 days of hire – VOA will cover the cost:

CPR/First Aid

Fire Guard (F-02)

 

Front Desk Supervisor Principal Responsibilities:

Directs all front desk staff activities to ensure adherence to policy and procedures. 

Ensure proper documentation of front desk activities. 

Provide emergency assistance to residents as needed and supervise incident management system. 

Monitor building safety.

Conduct rounds at residence as assigned

 

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

And much more!

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