Customer Support Agent – Vodafone UK

Vodafone Group · Mobile Networks · Broadband · 2 days a week in the office · 4 days ago
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Location
Hybrid (Cairo, Egypt)
Employment
Full-Time

First seen by Alion on Oct 29, 2026. Vodafone Group scores C on the Alion truth index.

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Vodafone Group

Vodafone is a British telecommunications group whose mobile business was launched in 1985 and demerged as an independent company in 1991, growing through the 1990s into one of the largest mobile operators in the world. After years of retrenchment it now concentrates on Germany, the United Kingdom following its merger with Three, and a set of other European markets, alongside a substantial African business built around M-Pesa mobile money and a business division selling connectivity and internet of things services to corporate customers. Headquartered in Newbury and listed in London, it operates the world's largest managed internet of things connectivity platform.
vodafone.com · HQ: Newbury, United Kingdom · IoT Connectivity · Broadband · Mobile Networks · 1001-5000 employees · Est. 1991
Tech stack of Vodafone Group

About VOIS

  • VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.

Job Description

  • Act as a front-line interface with customers of Vodafone Ireland Customers.

  • Role involves responding to customers over the phone and resolving their inquiries.

  • Maintaining the customer experience and providing the best image to the company.

Benefits

  • Very Attractive Package

  • We work in a hybrid module (2 days a week from Office).

  • Laptop/PC provided from the company + Internet allowance.

  • 5 working days + 2 days off (Rotational)

  • Annual balance.

  • Profit share

  • Social, Medical insurance and life insurance

  • Annual Salary Increase

Requirements

  • Fluent in English C1 is a Must

  • Graduates only

  • Egyptian Nationality is a must.

  • Having experience in Call Centre (English Account) is a plus.

  • Soft and communication skills.

  • Males & Females are welcome to apply

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