Deputy Manager_Cyber Security Engineer

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

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About this Role

We are seeking a Cyber Security Engineer with 2-7 years of experience in cyber security incident response and threat mitigation to join our DDoS Security team in Bangalore or Pune.

In this role, you will monitor and analyse cyber security alerts and perform real-time threat and DDoS attack mitigation to protect customer and organisational infrastructure. You will use packet and traffic analysis to distinguish malicious activity from legitimate traffic, configure appropriate filters and countermeasures, and support customers during security incidents.

You will collaborate with global teams, markets, customers and technology vendors to optimise threat mitigation strategies and security configurations. The role also involves customer onboarding, platform management, technical consultation and support for pre-sales activities.

As real-time incident response is central to this position, 24x7 flexibility to work in shifts is required.

What you’ll do

• Monitor and analyse cyber security alerts to identify genuine attacks and initiate appropriate mitigation.
• Respond to security incidents within defined organisational SLAs.
• Perform real-time DDoS attack detection and mitigation, including volumetric and application-layer attacks.
• Conduct deep packet inspection and traffic analysis to identify attack patterns, vectors and malicious traffic.
• Configure and optimise filters, countermeasures and security controls based on identified attack vectors.
• Improve mitigation effectiveness through ongoing analysis and optimisation of security configurations.
• Troubleshoot cyber security incidents with customers and recommend solutions to reduce infrastructure risk.
• Consult customers on recent threats, attack scenarios and appropriate mitigation strategies.
• Onboard new customers onto the security platform based on agreed requirements.
• Provide technical consultation to pre-sales teams supporting prospective customers.
• Manage the configuration lifecycle of security platforms and implement changes within defined SLAs.
• Contribute to problem management and major incident management when required.
• Collaborate with internal teams to share knowledge and implement effective security practices.
• Engage with vendors to resolve platform issues and obtain threat-related technical consultation.
• Identify opportunities to automate repetitive operational and security activities.
• Create and maintain technical documentation, local work instructions and operational procedures.

Who you are

You have:

• 2-7 years of experience in cyber security incident response and threat mitigation.
• Experience in analysing cyber attacks and taking appropriate mitigation actions.
• Strong packet analysis skills, with the ability to differentiate DDoS attacks from legitimate network traffic.
• Hands-on experience in real-time cyber threat mitigation.
• Knowledge of DDoS attack detection and mitigation.
• Experience with deep packet inspection.
• The ability to understand and configure filters and countermeasures for volumetric and application-based attacks.
• Knowledge of the NIST incident response process and MITRE ATT&CK framework.
• Experience or knowledge of Radware DefensePro.
• Experience or knowledge of Radware DefenseFlow.
• Experience or knowledge of Arbor DDoS protection.
• Knowledge of application-layer attack mitigation.
• The ability to collaborate with customers, global teams, internal stakeholders and technology vendors.
• Flexibility to work in a 24x7 shift environment.

Relevant certifications are desirable, including:

• Certified Ethical Hacker (CEH)
• ISC2 Certified in Cybersecurity (CC)
• CompTIA Security+

DDoS attack mitigation experience would be an added advantage.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on real-time cyber security incident response and DDoS threat mitigation across customer and organisational infrastructure.
• Exposure to global teams, markets, customers and technology vendors while addressing complex cyber security incidents.
• Hands-on experience with DDoS protection technologies including Radware DefensePro, Radware DefenseFlow and Arbor DDoS protection.
• Opportunity to contribute to security platform optimisation, customer onboarding, major incident management and technical consultation.
• Scope to identify and implement automation opportunities within day-to-day cyber security operations.

What skills you will learn

Through this role, you will have opportunities to further develop skills in:

• Real-time cyber incident response and threat mitigation.
• DDoS attack detection, analysis and mitigation.
• Deep packet inspection and network traffic analysis.
• Volumetric and application-layer attack mitigation.
• Security filter and countermeasure configuration.
• Radware DefensePro and DefenseFlow technologies.
• Arbor DDoS protection.
• NIST-aligned incident response processes.
• MITRE ATT&CK-based threat analysis.
• Security platform configuration lifecycle management.
• Problem and major incident management.
• Customer-facing cyber security consultation.
• Security operations automation and technical documentation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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